Customer Service Representative - SYGMA - US
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
Sysco is hiring a Customer Service Representative - SYGMA - US. This sales support position provides direct support to Account Executives, Marketing Associates, and customers. The Customer Service Representative (CSR) assists and resolves customer needs quickly and accurately. This is an in-office role with specific hours from Tuesday to Saturday.
Key focus areas include Answer all incoming concerns/needs from all customers, Key pick-up request, and Handle transportation/routing on delivery questions.
Successful candidates bring High School Diploma Or Equivalent and 1+ Years Foodservice Sales Coordination Experience. Important skills include Work In Fast Pace Environment. Preferred (not required): MS Office and Telephone Communication.
Skills & qualifications
Skills
Qualifications
Full job description
Company:
US3594 Sygma Kentucky (The Sygma Network, Inc)
Sales Territory:
None
Zip Code:
41005
Travel Percentage:
0
COMPENSATION INFORMATION:
The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
JOB SUMMARY This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible. This is an in office role with the hours of Tues - Friday 8am - 5pm, and Sat 7am - 3:30pm.
RESPONSIBILITIES
- Answer all incoming concerns/needs from all customers
- Key pick-up request
- Handle transportation/routing on delivery questions
- Process will-call orders
- Provide customers with invoice copies.
- Process credits
- Maintaining Call list
- Monitor orders before the cut-off
- Communicate regularly with the AE (account executives) and customers.
- Manage the same-day deliveries for OPCO (operating company)
- Perform other duties as directed by Supervisor.
QUALIFICATIONS Education
-
High school diploma or equivalent. Experience
-
1 year prior outside foodservice sales coordination or customer support experience
-
Preferred: Previous call center experience Professional Skills
-
Strong telephone communication skills
-
Able to work in a fast pace environment
-
Ability to sit and work at a PC for extended periods
-
Proficient in MS Office
BENEFITS INFORMATION:
For information on Sysco’s Benefits, please visit https://SyscoBenefits.com
OVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
You've read the whole posting — now see how you match it.