Hand & Stone Massage and Facial Spa logo

Spa Sales and Guest Service Associate

Part-time

Hand & Stone Massage and Facial Spa

Malvern, PAPart-time$15–18/hrPosted 3w agoVerified open 6 days ago

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At a glance

Compensation
$15–18/hr
Location
Malvern, PA
Schedule
Part-time
Work Authorization
Not specified

Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Sales and Guest Service Associate. Hand & Stone Massage and Facial Spa in Malvern, PA seeks a Spa Sales and Guest Service Associate to deliver outstanding customer experiences, drive membership sales, and maintain spa standards, offering flexible scheduling and training for both full‑time and part‑time candidates.

Key focus areas include Meet membership sales goals, Demonstrate detailed knowledge of service menu, and Provide excellent customer service to members and guests.

Important skills include Customer Service, Membership Sales Goals, Detailed Knowledge Of Menu Of Services, Building Relationships, Communicate Sales, Promotions, And Service Options, and Uphold Spa Cleanliness Standards. Preferred (not required): Sales Skills.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceMembership Sales GoalsDetailed Knowledge of Menu of ServicesBuilding RelationshipsCommunicate Sales, Promotions, and Service OptionsUphold Spa Cleanliness StandardsPositive and Energetic AttitudeAnswer PhonesSchedule AppointmentsFile DocumentsExceptionally OrganizedAttention to DetailStrong Team PlayerWork Independently With Minimal SupervisionSales Skills

Qualifications

High School Diploma or EquivalentMust Be 18+Capable of Working Flexible Hours

Full job description

Benefits:

  • Employee discounts

  • Flexible schedule

  • Training & development

Job Description: Welcome to our spa family!

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Malvern, PA, is seeking a Spa Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding !

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you! Responsibilities:

  • Meet membership sales goals

  • Detailed knowledge of the menu of services – don’t worry, we’ll train you!

  • Have excellent customer service to members and guests, while building relationships that last

  • Capable of working flexible hours

  • Effectively communicate sales, promotions, and service options with clients

  • Uphold spa cleanliness standards

  • Bring a positive and energetic attitude

  • Answer phones, schedule appointments, and file documents

  • Perform various other duties as assigned SA587 What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.

• Contests - do you want to put your sales skills to the test? See what we have in store!

• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.

• Ongoing Training - We are ALWAYS learning and improving.

• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!

• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!

• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards? Qualifications:

  • Having a high school diploma or equivalent is required.

  • Be 18 years old or older.

  • Be exceptionally organized and have great attention to detail.

  • Be a strong team player with the ability to work independently with minimal supervision.

You've read the whole posting — now see how you match it.