Patient Services Rep - Clinic
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Health Advocates Network is hiring a Patient Services Rep - Clinic. Join the team as a Patient Service Representative in Yonkers, NY, providing excellent customer service, handling patient inquiries, scheduling and maintaining appointments, and supporting smooth clinic operations while ensuring a clean waiting area and accurate patient account management.
Key focus areas include Customer Service; acknowledge, smile and greet patients upon arrival/dismissal, Respond to patient questions and concerns according to DCA Policies, and Answer telephones.
Successful candidates bring High School Diploma Or GED, Six Months Denticon Experience, and Telephone Answering Experience. Important skills include Denticon, Answering Telephones, Exceptional Customer Service, Knowledge Of Insurance Plans HMO PPO, Customer Service, and Telephone Answering. Preferred (not required): Knowledge Of Insurance Plans (HMO/PPO).
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Patient Service Representative –Yonkers, NY.
Local Pay: $22.00/hour
Join our team and make a meaningful impact by supporting the day-to-day operations of our team. We're looking for a dedicated and dependable professional who is committed to providing excellent support and helping ensure smooth and efficient operations.
**Why You'll Love Working With Us **
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Quick & Easy Application - Apply anytime, anywhere with our enHANce app.
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Referral Rewards- Receive referral bonuses for eligible candidates you refer.($200 referrer / $100 referee - Payable after 200 hours of work)
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Personalized Support - Work with a dedicated recruiter committed to your success.
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Exclusive Employee Benefits - Enjoy free continuing education (CEUs) exclusive marketplace discounts, hotel savings, pet insurance, and Employee Assistance Program.
Shift Details:
- TBD during the interview
Patient Service Representative Duties & Responsibilities:
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Customer Service; acknowledge, smile and greet patients upon arrival/dismissal.
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Respond to patient questions and or concerns according to DCA Policies.
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Answering Telephones.
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Scheduling Appointments.
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Maintaining Appointment Book.
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Confirming Appointments.
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Follow up on no shows/cancellation of Appointments.
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Register Patients on sign in sheet.
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Post charges and payments to patient accounts.
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Checking voicemail on a daily basis.
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Maintain a clean and friendly waiting area for patients.
**Minimum Qualifications **
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High school diploma or GED
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Minimum of Six (6) months Denticon experience in the dental industry.
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Experience answering telephones.
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Must have exceptional customer service skills.
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Experience working in a dental, medical, or other health-care office.
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Knowledge of insurance plans (HMO/PPO).
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Copy of all current required certifications and compliance documents.
**Benefits **
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Competitive Pay
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Health, Dental, Vision, Life & Short-Term Disability Insurance(eligibility begins after 60 days)
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401(k) Retirement Plan
Ready to Get Started?
Apply through this job posting and submit your most recent resume.
For questions about this opportunity, please contact Destiny at (800) 928-5561 , Monday through Friday, 8:30 AM–5:00 PM PST.
Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
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