Assistant General Manager - Food & Beverage
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At a glance
Job overview
The Assistant General Manager leads all hotel departments, delivering exceptional guest service while coaching and developing team members. They oversee quality, service, profitability and team metrics, model best practices, and ensure a positive work environment with flexible scheduling and growth opportunities.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
140 Jake Thomas Road, Pigeon Forge, TN 37863 Full time R39257
Property Location: 140 Jake Thomas Road - Pigeon Forge, Tennessee 37863
You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
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Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
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Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
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Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
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Retirement - Company-matched 401(k)
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Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
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Incentives - Quarterly bonuses (we succeed together!) based on hotel results
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Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance
WHAT YOU WILL DO Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will:
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Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
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Train, develop, and coach team members to achieve success in their roles
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Deliver on key business metrics of quality, service, profitability, and team
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Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
WHAT WE EXPECT OF YOU
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Passion to serve others and exceed our guests’ expectations
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Bachelor’s degree in hospitality, business, or related field preferred
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Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred
Rise. Shine. Work Happy. Apply Now
At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.
At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE
Explore Our Culture
Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email [email protected].
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