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General Manager – Candlewood Suites

Distro

Fort Myers, FLFull-time$65–80K/yrPosted 1mo agoVerified open 5 days ago
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At a glance

Compensation
$65–80K/yr
Location
Fort Myers, FL
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

IHG Certification

Job overview

Distro is hiring a General Manager – Candlewood Suites. Candlewood Suites Fort Myers seeks an experienced, hands‑on General Manager to lead daily hotel operations with a strong focus on Front Desk and Housekeeping. The role emphasizes building strong teams, ensuring consistent IHG brand compliance, managing inventory and guest needs, and driving financial reporting, labor management, and cost controls.

Key focus areas include Oversee daily Front Desk and Housekeeping operations for consistent service delivery., Maintain full compliance with IHG brand standards, quality audits, and required certifications., and Monitor room inventory, occupancy, and extended‑stay guest needs..

Successful candidates bring IHG Certification, 2-3 Years Hotel Management Experience, and Ability To Work Flexible Schedule. Important skills include IHG Brand Compliance, Front Desk Operations, Housekeeping Operations, Leadership, Communication, and Problem-Solving.

Skills & qualifications

RequiredNice to have

Skills

IHG Brand ComplianceFront Desk OperationsHousekeeping OperationsLeadershipCommunicationProblem-SolvingLabor ManagementBudgetingP&L OversightIHG SystemsOperaConcertoMerlin

Qualifications

IHG Certification2-3 Years Hotel Management ExperienceAbility to Work Flexible ScheduleCandlewood ExperienceIHG Brand ExperienceExtended-Stay Operations Experience

Full job description

Position: General Manager — Candlewood Suites Fort Myers (IHG certification required)

  • Position Overview: Candlewood Suites Fort Myers seeks an experienced, hands-on General Manager to lead daily hotel operations with a strong focus on Front Desk and Housekeeping. Ideal for a leader experienced in extended-stay properties who builds strong teams and ensures consistent IHG brand compliance.

  • Primary Responsibilities:

  • Operational Leadership

  • Oversee daily Front Desk and Housekeeping operations for consistent service delivery.

  • Maintain full compliance with IHG brand standards, quality audits, and required certifications.

  • Monitor room inventory, occupancy, and extended-stay guest needs.

  • Ensure accurate financial reporting, labor management, and cost controls.

  • Guest Experience & Quality Assurance

  • Lead a service-oriented culture focused on welcoming, problem-solving guest service.

  • Respond to escalated guest concerns and implement corrective actions.

  • Conduct regular property walks, room inspections, and cleanliness audits.

  • Maintain high guest satisfaction, cleanliness, and brand metric scores.

  • Team Management

  • Recruit, train, and coach Front Desk and Housekeeping staff.

  • Conduct performance evaluations and ongoing development.

  • Ensure proper scheduling, payroll accuracy, and staffing coverage.

  • Foster a positive, accountable, team-oriented work environment.

  • Qualifications:

  • IHG certification required; Candlewood or other IHG brand experience strongly preferred.

  • Minimum 2–3 years of hotel management experience, ideally in extended-stay operations.

  • Strong leadership, communication, and problem-solving skills.

  • Proven ability to manage Front Desk and Housekeeping operations.

  • Experience with labor management, budgeting, and P&L oversight.

  • Familiarity with IHG systems (Opera, Concerto, Merlin, etc.) is a plus.

  • Ability to work a flexible schedule, including weekends and holidays.

  • Additional Notes: The General Manager serves as the hotel’s primary operational leader, driving guest satisfaction, maintaining brand compliance, and coordinating with Maintenance and Ownership to ensure a well-run, guest-focused property.

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