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Guest Services Leader

Pilot Company (Pilot Flying J)

La Vergne, TNFull-time$14.2–21.1/hrPosted 1mo agoVerified open 5 days ago
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At a glance

Compensation
$14.2–21.1/hr
Location
La Vergne, TN
Schedule
Full-time
Work Authorization
Not specified

Job overview

Pilot Company (Pilot Flying J) is hiring a Guest Services Leader. The Guest Services Leader supervises employees and general store operations, ensuring excellent customer service. This self-motivated individual assists managers with tasks to maintain facilities and operations, demonstrating knowledge of store operations and the company's commitment to quality and customer service.

Key focus areas include Supervise employees and general store operations, Provide excellent customer service to respond to customer needs, and Assist managers with tasks to keep facilities well‑maintained.

Successful candidates bring Retail Operations Experience, Background Check Required, and Flexible Schedule Required. Important skills include Calculator Proficiency, Computer Proficiency, and Collaboration. Preferred (not required): Customer Service, Self-Motivated, and Store Operations Knowledge.

Skills & qualifications

RequiredNice to have

Skills

Calculator ProficiencyComputer ProficiencyCollaborationCustomer ServiceSelf-MotivatedStore Operations Knowledge

Qualifications

Ability to Work Flexible ScheduleBackground CheckPrevious Experience or Working Knowledge of Retail Operations

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance

Full job description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $14.20 - $21.10 / hour

  • Previous experience or working knowledge of retail operations

  • Incredible customer service skills & the ability to help maintain a customer focused culture

  • Must be proficient with a calculator, computer, and other equipment

  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives

  • Must be able to work a flexible schedule of nights, days, weekends, and holidays

  • Background check is required

  • Fuel Discount

  • Nation-wide Medical Plan/Dental/Vision

  • 401(k)

  • Flexible Spending Accounts

  • Adoption Assistance

  • Tuition Reimbursement

  • Flexible Schedule

  • Weekly Pay

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