Supervisor, Healthcare Services
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Molina Healthcare is hiring a Supervisor, Healthcare Services. The Supervisor, Healthcare Services leads and supervises a multidisciplinary team of healthcare services professionals, ensuring members achieve desired outcomes through integrated care delivery and coordination. This role contributes to the overarching strategy for quality and cost-effective member care, assisting with program implementation, staff training, and operational efficiency.
Key focus areas include Assist in implementing health management, care management, utilization management, behavioral health and other program activities, Function as a hands-on supervisor, assisting with assessing and evaluation of systems, day-to-day operations and efficiency of operations/services, and Assist in the coordination of orienting and training staff to ensure maximum efficiency and productivity, program implementation, and service excellence.
Successful candidates bring Registered Nurse Or Licensed Vocational Nurse Or Licensed Practical Nurse Or Licensed Clinical Social Worker Or Licensed Marriage And Family Therapist Or Licensed Professional Clinical Counselor Or Licensed Master Of Social Work. Important skills include Conflict Management, Leading Through Change, Operational Improvement, Process Improvement, Communication, and Microsoft Office Suite. Preferred (not required): Medicaid/Medicare Population Experience, Clinical Experience, and Supervisory/Leadership Experience.
Skills & qualifications
Skills
Qualifications
Full job description
JOB DESCRIPTION Job Summary
Leads and supervises multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
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Assists in implementing health management, care management, utilization management, behavioral health and other program activities in accordance with regulatory, contract standards and accreditation compliance.
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Functions as a “hands-on” supervisor, assisting with assessing and evaluation of systems, day-to-day operations and efficiency of operations/services.
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Assists in the coordination of orienting and training staff to ensure maximum efficiency and productivity, program implementation, and service excellence.
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Trains and supports team members to ensure high-risk, complex members are adequately supported.
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Assists with staff performance appraisals, ongoing monitoring of performance, and application of protocols and guidelines.
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Collaborates with and keeps healthcare services leadership apprised of operational issues, staffing, resources, system and program needs.
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Assists with coordination and reporting of department statistics and ongoing client reports, as assigned.
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Local travel may be required (based upon state/contractual requirements).
Required Qualifications
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At least 5 years health care experience, and at least 2 years of managed care experienced in one or more of the following areas: utilization management, care management, care transitions, behavioral health, long-term services and supports (LTSS), or equivalent combination of relevant education and experience. r equivalent combination of relevant education and experience.
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Registered Nurse (RN), Licensed Vocational Nurse (LVN), Licensed Practical Nurse (LPN), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Master of Social Work (LMSW). Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
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Ability to manage conflict and lead through change.
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Operational and process improvement experience.
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Strong written and verbal communication skills.
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Working knowledge of Microsoft Office suite.
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Ability to prioritize and manage multiple deadlines.
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Excellent organizational, problem-solving and critical-thinking skills.
Preferred Qualifications
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Registered Nurse (RN). License must be active and unrestricted in state of practice.
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Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification.
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Medicaid/Medicare population experience.
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Clinical experience.
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Supervisory/leadership experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $66,456 - $129,590 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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