Shift Manager
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At a glance
Job overview
McDonald's is hiring a Shift Manager. A Shift Manager leads shifts, ensuring customers receive fast, accurate, and friendly service. This role provides leadership to crew and other managers, focusing on quality, service, and cleanliness. Responsibilities include planning shifts, monitoring performance, ensuring compliance with McDonald's standards, and communicating with other managers for smooth transitions.
Key focus areas include Lead shifts to ensure fast, accurate, friendly customer experience, Provide leadership to crew and other managers during shifts, and Ensure great Quality, Service and Cleanliness to customers.
Successful candidates bring Must Be 18+. Preferred (not required): Food Safety, Internal Communication, Inventory Management, and Daily Maintenance And Cleanliness.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Shift Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, you may be responsible for:
•Food Safety
•Internal Communication
•Inventory Management
•Daily Maintenance and Cleanliness
•Managing Crew
•Quality Food Production
•Exceptional Customer Service
•Safety and Security
•Scheduling
•Training
Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.
Additional Info:
Along with competitive pay, a Shift Manager is eligible for incredible benefits including:
•PTO
•401K
•Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
•Medical, dental and vision coverage
•Pre-tax flexible spending accounts
•Short- and Long-Term Disability, life and accident insurance
•Paid Leaves of Absence
•Service awards
•Employee Resource Connection
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. For more information visit www.jdmcds.com
Requsition ID: PDX_MC_DD679EEC-5983-4059-BB28-15B652B35855_115347
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact [email protected] . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
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