Host - Rules & Regs
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At a glance
Job overview
Accor Hotels is hiring a Host - Rules & Regs. The Host reports to the Venue Manager and provides friendly, professional service while supporting outlet operations, menu knowledge, and safety standards at Fairmont Austin.
Key focus areas include Offer a professional, friendly greeting and engaging service, Understand the Server’s tasks in the outlet, and Understand shift end reports in the outlet and the POS system.
Important skills include Professional Friendly Greeting, Understanding Server Tasks, POS System Knowledge, Shift End Report Understanding, Menu Knowledge, and Food and Beverage Service.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Reporting to the Venue Manager, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
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Consistently offer a professional, friendly greeting and engaging service
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Understand the Server’s tasks in the outlet
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Understand shift end reports in the outlet and the POS system
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Assist guests regarding food and beverage menu items in an informative and helpful way
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Have knowledge of all menu items, garnishes, contents and preparation methods
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Follow outlet policies, procedures and service standards
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Follow all safety and sanitation policies when handling food and beverage
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Other duties as assigned What is in it for you:
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Paid time off
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Medical, Dental and Vision Insurance, 401k
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Complimentary shift meal
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Employee benefit card offering discounted rates in Accor worldwide for you and your family
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Learning programs through our Academies designed to sharpen your skills
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Opportunity to develop your talent and grow within your property and across the world
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Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
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Previous service experience an asset
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Excellent communication and organizational skills
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Strong interpersonal and problem solving abilities
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Highly responsible & reliable
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Ability to work well under pressure in a fast paced environment
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Ability to work cohesively as part of a team
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Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Demands
This position requires:
- Constant standing and walking throughout shift
- Occasional lifting and carrying up to 20 lbs
- Occasional kneeling, pushing, pulling
- Occasional ascending or descending ladders, stairs and ramps Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
You've read the whole posting — now see how you match it.