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Restaurant Assistant General Manager, Bourbon Steak - Waldorf Astoria Monarch Beach

Hilton

Dana Point, CAFull-time$85–95K/yrTracked 4w agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$85–95K/yr
Location
Dana Point, CA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Hilton is hiring a Restaurant Assistant General Manager, Bourbon Steak - Waldorf Astoria Monarch Beach. The Restaurant Assistant General Manager at Waldorf Astoria Monarch Beach Resort & Club will oversee the daily operations of Bourbon Steak, reporting to the Restaurant General Manager. This role involves managing guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and policy enforcement. The manager will also focus on delivering exceptional guest experiences, inspiring and developing the team, driving revenue growth, and upholding regulatory standards.

Key focus areas include Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures, Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience, and Supervise, coach, and mentor team members.

Successful candidates bring 2 Years Restaurant Management Experience In Upscale Dining. Important skills include Leading Daily Operations, Guest Service Standards, Product Quality, Inventory Management, Cost Controls, and Profitability Management. Preferred (not required): Strong Beverage Knowledge.

Skills & qualifications

RequiredNice to have

Skills

Leading Daily OperationsGuest Service StandardsProduct QualityInventory ManagementCost ControlsProfitability ManagementMarketingBudgetingPolicy EnforcementMonitoring Service QualityAssessing Guest SatisfactionAddressing IssuesIdentifying Opportunities for ImprovementSupervising Team MembersCoachingPerformance EvaluationsProfessional DevelopmentRecognizing AchievementsBuilding High-Performing TeamsRetaining High-Performing TeamsEngaging High-Performing TeamsUp-Selling TechniquesPromotional InitiativesMaximizing Food and Beverage SalesMaximizing Food and Beverage ProfitabilityLeading Hiring EffortsConducting InterviewsTraining New Team MembersMaintaining Service StandardsMaintaining Operational ExcellenceCompliance With Health RegulationsCompliance With Safety RegulationsCompliance With Sanitation RegulationsAlcohol Awareness RegulationsExceptional LeadershipCreating Extraordinary ExperiencesTraining and Developing OthersFinancial PerformanceSocial Media ReputationLocal Market CaptureEmployee RelationsHospitalityIntegrityCollaborationOwnershipAccountabilityUrgencyDisciplineStrong Beverage Knowledge

Qualifications

2 Years Restaurant Management Experience in Upscale DiningExperience in a Forbes Rated Environment

Benefits

Medical Insurance
Dental Insurance
Paid Time Off
Parental Leave

Full job description

Job Identification: 217267

Job Category: Food and Beverage

Job Schedule: Full time

Salary $85,000 - $95,000 / USD / Annually

Equal Opportunity Employer EOE, including disability/vets

Join us in Orange County, California and live in one of the nation's top vacation destinations with year-round sunshine, picturesque beaches, premiere attractions and a lively dining and arts scene.

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a  Restaurant Assistant General Manager to join the Food and Beverage Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle. 

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more?  Hotel Website (https://www.waldorfastoriamonarchbeach.com/) , Facebook (https://www.facebook.com/waldorfmonarchbeach) , Instagram (https://www.instagram.com/wamonarchbeach/)

In this role, you will overseeing the day to day operations of Bourbon Steak, reporting directly to the Restaurant General Manager and overseeing the Front of House Team Members.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Manager , you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

  • Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures

  • Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience

  • Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team

  • Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability

  • Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence

  • Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing #LI-JP2

The ideal candidate must be an exceptional leader with a passion for creating extraordinary experiences, a talent for training and developing others, and experienced in all aspects of restaurant operations (ex. financial performance, social media reputation, local market capture, and employee relations). At least 2 years of restaurant management experience in an upscale dining environment is required. Experience in a Forbes rated environment and strong beverage knowledge.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program

  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future

  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones

  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)

  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most

  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered

  • Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.

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