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Rooms Controller

Marriott Vacations Worldwide

Steamboat Springs, COFull-time$26.75/hrPosted 1w agoVerified open 4 days ago

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At a glance

Compensation
$26.75/hr
Location
Steamboat Springs, CO
Schedule
Full-time
Work Authorization
Not specified

Job overview

At Marriott Vacations Worldwide, the Rooms Controller assists owners and guests by assigning rooms, handling reservations, and ensuring memorable vacation experiences in a supportive, friendly environment.

Skills & qualifications

RequiredNice to have

Skills

Room AssignmentReservation ManagementDuplicate Reservation ChecksGuest CommunicationCheck‑in CoordinationLate Check‑Out ReviewGuest GreetingProfessional InteractionTeam ContributionPolicy AdherencePhysical Lifting Up to 10 Lbs

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

Hourly Rate: $26.75

Targeted Application Deadline: 09/17/2026

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Hourly Wage: $26.75 Shift: 1st/2nd; must be available to work weekends and holidays Position type: Full Time

Where great benefits lead to a life fulfilled.

  • Competitive Pay

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

  • *Benefit Eligibility will vary by position

Site Specific Perk:

  • Free onsite parking at base of ski resort area

  • Free Golf

  • Discounted meals, complimentary soft drinks

  • Department celebrations

  • Associate Appreciation Week

  • Monthly associate recognition and reward programs

  • Company branded winter coat and work shoe stipend provided

  • Seasonal Retention Bonus

  • Ski pass benefits/financing

  • Discounts on local food, fitness, recreation

As a Rooms Controller, a typical day will include:

  • Assigns a room according to guest requests and preferences whenever possible.

  • Reviews/Tracks/Accommodates requests for room/check-out changes when possible.

  • Performs duplicate reservation checks; block rooms.

  • Confirms reservations and cancellations.

  • Communicates to appropriate staff that there are guests who are waiting for an available room.

  • Organizes and coordinates check-in/pre-registration procedures for arriving groups.

  • Reviews requests for late check-outs and approves according to occupancy.

Guest Experience and Company Standards

  • Welcome and greet guests and anticipate and address their needs.

  • Interact with colleagues and guests professionally and promptly.

  • Contribute to team goals.

  • Always follow company policies and safety procedures.

To Become a Rooms Controller at MVW:

  • Available to work various shifts, holidays, and both weekend days.

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

  • Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

We are committed to providing associates with benefits including:

  • Medical/Dental/Vision Insurance (HSA & FSA available)

  • Paid Time Off

  • Paid Sick Leave per Colorado law

  • Paid Holidays/Paid Floating Personal Days

  • 401(k) Retirement Savings Plan

  • Employee Stock Purchase Plan

  • Group Life/Disability Insurance

  • Tuition Reimbursement

  • Employee Assistance Program

  • Travel Discounts, including a family and friends’ rate

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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