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EAS GREETER

Kroger Family of Companies

Wichita, KSJobNo compensation foundPosted 1mo agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
Wichita, KS
Work Authorization
Not specified

Job overview

Kroger Family of Companies is hiring an EAS GREETER. The EAS Greeter balances asset protection with customer service by acknowledging all customers entering and exiting the store, acting as a deterrent to potential shoplifters. This role demonstrates the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Key focus areas include Adhere to all local, state, and federal health and civil code regulations., Remain near the entrance or exit at all times., and Perform duties as described in training and in the EAS Greeter manual..

Successful candidates bring High School Diploma or GED, Flexible Shift Availability, and Prior Customer Experience. Important skills include Relationship Skills and Communication. Preferred (not required): Customer Service and Written Skills.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceRelationship SkillsCommunicationWritten Skills

Qualifications

High School Diploma or GEDAbility to Work Flexible ShiftsPrior Experience Dealing With CustomersOne Year Experience in Retail Loss Prevention or Customer Service

Full job description

Balance asset protection with customer service and act as a deterrent to potential shoplifters by acknowledging all customers who enter and exit our stores.Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

RESPONSIBILITIES

  • Adhere to all local, state, and federal health and civil code regulations.

  • Remain near the entrance or exit at all times.

  • Perform duties as described in training and in the EAS Greeter manual.

  • Act as a deterrent to potential shoplifting/rollout activity.

  • Represent the store and company as a customer service ambassador to all customers, vendors, and associates of Kroger.

  • Maintain a high level of customer service and relationship skills.

  • Make eye contact with as many customers entering and exiting the store as possible.

  • Smile, acknowledge, greet and thank as many customers entering and exiting the store as possible.

  • Adhere to all standards outlined in the Customer 1st Service Plus Program.

  • Maintain good communication in the store and throughout the organization.

  • Inform the store management of all potential problems, hazards and safety violations that come to your attention.

  • Must be able to perform this job with or without reasonable accommodation.

QUALIFICATIONS Minimum

  • High school diploma or GED

  • Ability to work flexible shifts including evenings, weekends and holidays

  • Good verbal communication skills

  • Prior experience dealing with customers

Desired

  • One year experience in retail loss prevention or customer service

  • Good written skills

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