Sales Support Specialist
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At a glance
Job overview
Robert Half Office Team is hiring a Sales Support Specialist. Robert Half is partnering with a growing manufacturing organization to find a detail‑oriented, customer‑focused Sales Support Coordinator who links customers, sales teams, and internal operations to ensure accurate order processing and efficient client service.
Key focus areas include Support the sales team with order entry, quote preparation, and customer account maintenance., Serve as primary point of contact for customer inquiries about orders, pricing, product availability, and shipment status., and Coordinate with production, purchasing, logistics, and customer service teams to ensure timely order fulfillment..
Important skills include Microsoft Office Suite, Order Management Systems, Organizational Skills, Communication Skills, Relationship Building, and Attention to Detail. Preferred (not required): ERP Systems and CRM Systems.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description
Robert Half is partnering with a growing manufacturing organization to identify a detail-oriented and customer-focused Sales Support Coordinator. This position serves as a key link between customers, sales teams, and internal operations to ensure orders are processed accurately and client needs are met efficiently.
Key Responsibilities
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Support the sales team with order entry, quote preparation, and customer account maintenance.
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Serve as a primary point of contact for customer inquiries regarding orders, pricing, product availability, and shipment status.
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Coordinate with production, purchasing, logistics, and customer service teams to ensure timely order fulfillment.
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Maintain accurate customer records, sales data, and documentation within internal systems.
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Monitor open orders and proactively communicate updates, delays, or changes to customers and internal stakeholders.
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Assist with preparing reports, presentations, and sales-related correspondence.
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Support inventory tracking, product information updates, and administrative projects as needed.
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Process customer requests and resolve issues with a high level of professionalism and responsiveness.
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Collaborate across departments to improve workflow efficiency and enhance the customer experience.
Requirements
Qualifications
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2+ years of experience in sales support, customer service, account coordination, order processing, or a related administrative role.
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Manufacturing, distribution, or industrial industry experience preferred.
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Strong organizational skills with the ability to manage multiple priorities and deadlines.
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Excellent communication and relationship-building abilities.
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Proficiency with Microsoft Office Suite, including Excel, Outlook, and Word.
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Experience utilizing ERP, CRM, or order management systems is a plus.
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High attention to detail and commitment to accuracy.
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Ability to work independently while thriving in a team-oriented environment.
Apply today for consideration and the opportunity to join a stable and growing organization.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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