JIRA Systems Administrator
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Job overview
Insight Global is hiring a JIRA Systems Administrator. The Application Systems Administrator will manage hybrid cloud and client/server-based systems, ensuring performance, security, and reliability. This role involves addressing enhancements and issues for COTS applications, collaborating on system build and configuration, and supporting end users. Success requires technical expertise in system operations, software development lifecycle, change management, continuous improvement, and a collaborative mindset.
Key focus areas include Manage hybrid cloud and client/server-based systems, Ensure performance, security, and reliability of business applications, and Address enhancements and issues for COTS applications.
Successful candidates bring Bachelor's Degree In Computer Science/Information Technology, 4+ Years System Administrator Experience, and Ability To Obtain Public Trust. Important skills include Jira Service Management, SQL Database Support, SharePoint Administration, System Operations, Applications Software Development Lifecycle, and Change Management. Preferred (not required): Infrastructure As Code Tools and AWS CloudFormation.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
We are seeking an Application Systems Administrator to join our program team and play a critical role in managing hybrid cloud and client/server-based systems. This role directly supports the performance, security, and reliability of the program’s business systems, ensuring seamless operations and scalability. As an Application Systems Administrator, you will address enhancements and related issues for COTS applications, collaborate on system build & configuration, and support end users who rely on business systems. Success in this position requires technical expertise in system operations, the applications software development lifecycle, change management, a commitment to continuous improvement, and a collaborative mindset.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
As an Application Systems Administrator, the ideal candidate will support and optimize client/server-based and hybrid cloud-based and business application systems. The ideal candidate will identify and resolve application-related issues while working closely with peer functional teams and/or vendor support to address system issues and vulnerability response. The following platforms fall under system administration:
• JIRA: Serve as the Systems Administrator in the Jira Service Management platform, primarily with the backend application development and process improvement that support the front-end administration.
• SQL: Assist in SQL database support.
SharePoint: Assist in SharePoint Administration activities.
Required Qualifications
• Bachelor’s degree in computer science, Information Technology, or a related discipline.
• Minimum 4 years of experience as a system administrator managing either/or hybrid cloud and client/server environments.
• Ability to obtain and maintain a public trust. Desired Candidate Experience
• Familiarity with, or knowledge of Microsoft Access.
• Familiarity with DevOps tools (e.g., Git, Jenkins, Terraform, or Ansible).
• Familiarity with Infrastructure as Code (IaC) tools, such as Terraform, CloudFormation, etc.
• Familiarity with incident management platforms for reporting, automation, and deployment.
• Familiarity with, or knowledge of Crystal Reports.
Certifications a plus in related industry credentials, i.e.
• ITIL Foundations
• Atlassian Certified Jira Administrator
• Microsoft Technology Associate (MTA): Database Fundamentals
• Microsoft Certified: Data Analyst Associate
Microsoft Certified: SharePoint Administrator Associate
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