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Senior Product Support Engineer

Precise Systems, Inc.

Crane, INJobup to $150K/yrTracked 2w agoSeen in employer's feed 4 days ago

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At a glance

Compensation
up to $150K/yr
Location
Crane, IN
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Security clearanceMaster's degree

Job overview

Precise Systems, Inc. is hiring a Senior Product Support Engineer. Precise Systems seeks a Senior Product Support Engineer – Logistics Product Data SME to provide engineering leadership, In‑Service Engineering Agent support, and Integrated Product Support expertise for NSWC Crane, leading product‑support activities across engineering, logistics, production, test, and configuration management to improve system readiness and lifecycle sustainment.

Key focus areas include Lead and prioritize product‑support activities, technical actions, risks, schedules, and deliverables across programs, Serve as senior ISEA technical resource for fielded Electronic Warfare systems, providing sustainment and troubleshooting support, and Generate, analyze, validate, configure, and maintain Logistics Product Data and related documentation.

Important skills include Product Support Engineering, In-Service Engineering Agent, Logistics Product Data Management, Maintenance Planning, Support Equipment Design, and Technical Data Package Development. Preferred (not required): Failure Analysis, Configuration Management, Documentation, and Leadership.

Skills & qualifications

RequiredNice to have

Skills

Product Support EngineeringIn-Service Engineering AgentLogistics Product Data ManagementMaintenance PlanningSupport Equipment DesignFailure AnalysisConfiguration ManagementTechnical Data Package DevelopmentDocumentationAnalytical SkillsBriefing SkillsLeadershipCoachingProblem SolvingMechanical EngineeringHardware DesignModelingEngineering DrawingsMaterials KnowledgeManufacturabilityCADMechanical Modeling ToolsSAE GEIA-STD-0007SAE EIA-649MIL-HDBK-61MIL-STD-31000MIL-HDBK-1390Department of Defense Support ExperienceDepartment of the Navy Support ExperienceNAVSEA Support ExperienceNSWC Crane Support ExperienceArmy Product-Manager Support ExperienceJCREW Support ExperienceDrake Support ExperienceSupport Equipment Recommendation Data ExperienceProvisioning Technical Documentation ExperienceIndentured Parts Lists ExperienceMaintenance-Task Analysis Experience

Qualifications

Master's Degree in Mechanical Engineering or Relevant Engineering DisciplineTen Years Relevant Engineering ExperienceSenior-Level Product Support ExperienceISEA ExperienceSustainment Engineering ExperienceMaintenance Engineering ExperienceIntegrated Product Support ExperienceSenior-Level Experience Supporting Fielded Electronic Warfare SystemsSubject-Matter Expertise in Logistics Product DataExperience With Maintenance PlansExperience With Support-Equipment DataExperience With Provisioning Documentation

Full job description

Precise Systems delivers integrated, mission-ready solutions that advance warfighter readiness and strengthen our nation’s most critical defense programs. Through the power of our combined capabilities, we provide deep expertise in Advanced Engineering; Digital Transformation; Electromagnetic Warfare; Interactive Training & Simulation; Physical Sciences Research; Platform Lifecycle Support; and Foreign Military Sales. Unified by decades of trusted performance and expanded through strategic growth, our team applies innovative technologies, engineering rigor, and customer-focused execution to solve complex challenges and accelerate mission success. Guided by our commitment to partnership, precision, and performance, we deliver the scalable solutions and technical excellence our customers depend on—today and into the future.

Precise Systems is seeking a Senior Product Support Engineer – Logistics Product Data SME to provide engineering leadership, In-Service Engineering Agent (ISEA) support, and Integrated Product Support expertise to our NSWC Crane customer. The engineer will lead product-support activities across engineering, logistics, production, test, configuration management, and technical data teams to improve system readiness, maintainability, and lifecycle sustainment.

This role requires in-person support.

Duties:

  • Lead and prioritize product-support activities, technical actions, risks, schedules, and deliverables across the JCREW and Drake programs.

  • Serve as a senior ISEA technical resource for fielded Electronic Warfare systems, including sustainment, troubleshooting, modification, and readiness support.

  • Lead the generation, analysis, validation, configuration control, and maintenance of Logistics Product Data (LPD), including maintenance plans, SERD, PTD, IPLs, and reliability and maintainability data.

  • Assess maintenance concepts, levels of repair, provisioning requirements, spare-parts needs, supportability risks, and lifecycle support impacts.

  • Develop and coordinate support-equipment requirements, designs, testing, production, deployment, and sustainment with engineering, production, logistics, and technical-data teams.

  • Provide mechanical engineering support for hardware and support-equipment design, modeling, drawings, materials, manufacturability, and production-readiness activities.

  • Conduct or lead material, component, and system failure analyses and coordinate corrective actions with production facilities, suppliers, OEMs, and Government stakeholders.

  • Evaluate Engineering Change Proposals, deviations, and waivers for impacts to LPD, maintenance, technical manuals, training, provisioning, support equipment, and system baselines.

  • Oversee Technical Data Packages, engineering drawings, technical manuals, provisioning data, Configuration Control Board support, and Functional or Physical Configuration Audit preparation.

  • Mentor engineering and logistics personnel and provide technical justification supporting critical spares, sustainment funding, and product-support decisions.

Desired Education:

  • Master's degree in Mechanical Engineering or another relevant engineering discipline.

Desired Experience:

  • Ten (10) years of relevant engineering experience, including senior-level product support, ISEA, sustainment engineering, maintenance engineering, or Integrated Product Support responsibilities.

  • Senior-level experience supporting fielded Electronic Warfare or comparable complex military systems.

  • Subject-matter expertise in generating, analyzing, reviewing, and managing Logistics Product Data.

  • Experience with maintenance plans, support-equipment data, provisioning documentation, parts lists, reliability and maintainability products, and spare-parts planning.

  • Experience leading multidisciplinary product-support activities across engineering, logistics, production, test, configuration management, and technical-data organizations.

  • Mechanical engineering experience involving hardware design, modeling, engineering drawings, materials, support equipment, manufacturing, or production support.

  • Experience conducting failure analysis and developing technically supported corrective-action recommendations.

  • Extensive configuration-management experience, including ECPs, deviations, waivers, technical baselines, CCBs, and configuration audits.

  • Experience developing and reviewing Technical Data Packages, engineering drawings, technical manuals, and provisioning data.

  • Strong technical-writing, analytical, briefing, leadership, mentoring, and problem-solving skills.

Preferred Experience:

  • Experience supporting the Department of Defense, Department of the Navy, NAVSEA, NSWC Crane, or an Army product-manager organization.

  • Direct experience supporting JCREW, Drake, or comparable Electronic Warfare and force-protection systems.

  • Advanced knowledge of SAE GEIA-STD-0007 Logistics Product Data requirements.

  • Experience with Support Equipment Recommendation Data, Provisioning Technical Documentation, Indentured Parts Lists, and maintenance-task analysis.

  • Familiarity with SAE EIA-649, MIL-HDBK-61, MIL-STD-31000, MIL-HDBK-1390, and military technical-manual or provisioning requirements.

  • Experience with CAD or mechanical-modeling tools and production-facility or supplier oversight.

  • Experience developing technical justification for spare-parts procurement and sustainment funding.

Must be able to obtain and maintain a Secret security clearance. Due to the sensitivity of customer related requirements, U.S. Citizenship is required.

Precise Systems is dedicated to a shared vision and core values of Integrity, Respect, and Responsibility, which foster innovation and drive our continued success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity /Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law. Visit www.GoPrecise.com for a listing of current openings and our comprehensive, employee friendly benefits summary. Precise Systems participates in E-Verify.

Required SkillsRequired Experience

Maximum Salary

$150,000.00

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