Supervisor - IT Technician
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At a glance
Job overview
Bally's Corporation is hiring a Supervisor - IT Technician. The Supervisor – IT Technician fosters Bally’s Born to Entertain philosophy by creating a fun, entertaining atmosphere, promotes superior guest service, oversees workstation setup, assists in IT solution design and installation, checks hardware, supervises software configuration, develops and secures local networks, guides users, organizes upgrades, troubleshoots issues, maintains records, manages inventory, and develops team members.
Key focus areas include Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere, Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long‑lasting guest relations, and Oversee the set up of workstations with computers and necessary peripheral devices.
Successful candidates bring Available To Work Weekends, Available To Work Holidays, and Available To Work Nights. Important skills include Oversee Workstation Setup, Assist In IT Solutions Design, Assist In IT Solutions Coordination, Assist In IT Solutions Installation, Check Computer Hardware, and Supervise Software Installation.
Skills & qualifications
Skills
Qualifications
Full job description
Responsibilities:
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Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
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Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
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Oversee the set of up workstations with computers and necessary peripheral devices (routers, printers, etcetera)
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Assist the IT Manager and Director of IT in the design, coordination, and installation of IT solutions
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Check computer hardware to ensure efficiency
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Supervise the installation and configuration of appropriate software and functions according to specifications
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Develop and maintain local networks in ways that optimize performance
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Ensure security and privacy of networks and computer systems
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Provide orientation and guidance to users on how to operate new software and computer equipment
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Organize and schedule upgrades and maintenance without deterring others from completing their work
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Perform troubleshooting to diagnose and resolve problems
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Maintain records and logs of repairs, fixes, and maintenance schedules
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Identify computer shortages and place orders
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Select, train, and develop team members through education, training, coaching, and corrective action
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Perform other duties as assigned
Work Environment:
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Must be available to work weekends, holidays, and nights as scheduled
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Frequently required to lift up to a maximum of 30 pounds
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Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
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The work environment contains bright lights, loud noise, and stressful situations.
Additional Benefits:
- Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions
Starting Compensation:
- $27.00/hr
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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