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Studio Crew, East Hampton

Part-time

Equinox

East Hampton, NYPart-time$17/hrPosted 5mo agoStill listed 3w ago

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At a glance

Compensation
$17/hr
Location
East Hampton, NY
Schedule
Part-time
Work Authorization
Not specified

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Job overview

Equinox is hiring a Studio Crew, East Hampton. The Studio Crew provides high-level customer service and hospitality to clients, assists Studio Management with daily tasks, and supports SoulCycle instructors during class check-in. This role involves maintaining the studio's aesthetic, cleaning exercise equipment and common areas, and assisting with new hire training for the front desk staff.

Key focus areas include Provide high level customer service and hospitality to clients, Assist the Studio Management in daily studio tasks and projects, and Maintain a positive attitude and take initiative.

Important skills include Customer Service, Time Management, Multi-Tasking, Initiative, Communication, and Problem Solving. Preferred (not required): Hospitality and Product Knowledge.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceTime ManagementMulti-TaskingInitiativeCommunicationProblem SolvingPositive AttitudeProfessional Phone EtiquetteProfessional Email EtiquetteOrganizational SkillsHospitalityProduct Knowledge

Qualifications

Customer Service ExperienceAvailability 3 Days Per WeekAvailability Saturday or SundayAvailability Peak Holiday Shifts

Full job description

Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. 

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

ROLES AND RESPONSIBILITIES:

  • Provide high level customer service and hospitality to clients

  • Assist the Studio Management in daily studio tasks and projects

  • Maintain a positive attitude and take initiative

  • Provide support to the SoulCycle instructors to ensure a successful class check-in process

  • Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie

  • Assist with the training and coaching of new hires for the front desk staff team

  • Maintain product knowledge for all studio retail operations

  • Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture

  • Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors

  • Common area cleaning, including, front desk, lockers, retail shelves, office and hallways

  • Bathroom and changing room cleaning

  • Must have customer service experience

  • Must have the ability to prioritize and multi-task within a fast-paced environment

  • Must be willing to initiate tasks and perform duties without direction

  • Must have excellent communication skills and be able to work with a wide range of personalities

  • Must have outstanding customer service and problem solving skills

  • Must have a positive, can-do attitude

  • Must have friendly and professional phone and email etiquette

  • Must have superior organizational skills Pay Transparency: $17.00

#LI-SC

For additional Information visit our Career Site:  https://www.soul-cycle.com/careers/

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