US Real Estate Administrator - On Demand Team

🌍 Redefining how people live. At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living.

Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that.

With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.

 Our culture is grounded in five principles:

• Guests First – Every decision starts with their experience.
• Move Fast – We value speed, momentum, and action.
• Dive In – The magic is always in the details, and we go deep.
• Embrace Change – Change isn’t a disruption; it’s how we grow.
• Keep It Honest – Transparency accelerates progress—and strengthens relationships. If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you.

We are looking for a US Real Estate Portfolio administrator based in Brazil to support the growth and organization of the Real Estate Portfolio On Demand team and to provide attentive support to internal parties. If you are a well organized, dynamic person with exceptional communication and problem solving skills then this role may be for you!

As Real Estate Portfolio Administrator, you will be responsible for coordinating the leasing and administrative requirements necessary to prepare apartments for the guests move-in across the United States. You will serve as the primary point of contact for landlords, ensuring all leasing requirements are completed accurately and on time while partnering with cross-functional teams to support a seamless move-in process. 

Responsibilities:

• Serve as the main point of contact for property management companies and property owners throughout the move-in process;
• Coordinate all property-facing leasing requirements, including rental applications, lease execution, proof of insurance, move-in funds, and other required documentation.
• Build and maintain professional relationships with landlords through email and phone communication;
• Proactively follow up with property management/owners to ensure leasing requirements are completed within required timeline;
• Ensure all leasing requirements are completed accurately and within established deadlines to support successful guest move-ins;
• Collaborate closely with cross-functional teams, including Operations, Finance, Sales, and other internal stakeholders to support successful guest move-ins;
• Execute lease administration tasks, including contract-related updates.
• Maintain accurate unit/building/process information within internal systems, ensuring high data integrity;
• Review and validate operational data to ensure accuracy and support downstream business processes;
• Assist markets with insurance (COI) requests, renewals and related documentation to ensure continuous coverage;
• Monitor assigned cases, prioritize competing deadlines and priorities, and proactively resolve operational issues;
• Follow internal policies and property-specific leasing procedures while identifying and escalating potential risks when necessary;
• Identify opportunities to improve operational processes and contribute to continuous improvement initiatives.

What we are looking for:

• Degree from a top-tier university

• 1-2 years of experience in a similar role - residential Real Estate or Client Experience - will be considered as a plus

• Fluency in English

• Proficiency in Microsoft Word, Excel (formulation, data entry, charts, pivot tables) and Powerpoint

• Self-starter with a roll up your sleeves mentality

• Strong quantitative, analytical and problem-solving skills 

• Adaptability in a fast-paced environment

• Excellent organizational and time management skills with the ability to manage multiple assignments and manage competing priorities

• Exceptional attention to detail and accuracy

• Ability to work collaboratively across multiple teams

• Excellent verbal and written communication skills

• Resilient, proactive, and solution oriented mindset Benefits

• Competitive salary & annual performance bonus

• Group Health Insurance program

• Enhanced parental leave

• Dynamic working environment with talented people

• Complimentary accommodation in Blueground locations. Think summer in Greece and winter in LA!