Administrative Assistant - Front Office Reception
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At a glance
Job overview
Seven Counties is hiring an Administrative Assistant - Front Office Reception. The Administrative Assistant provides front‑desk reception, handles client check‑ins, manages calls, processes payments, and supports office operations, including data entry, record keeping, and coordination of supplies and IT functions for Seven Counties Services.
Key focus areas include Perform front‑desk reception duties, greeting clients and managing multi‑line switchboard, Check in clients, verify demographics, collect and document payments, and Reconcile cash drawer and process daily deposits.
Important skills include Microsoft Office Suite, Oral And Written Communication, Data Entry, and Front Desk Reception. Preferred (not required): Multi-Line Switchboard.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
3 - 4 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Job Description:
ESSENTIAL JOB FUNCTIONS
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Performs such front-desk/reception functions as meeting and greeting clients and visitors, answering multi-line switchboard, forwarding calls to voice mail or appropriate staff member, taking and delivering messages, checking in clients (including verifying such demographic information as telephone number, mailing address, payer source; collecting payment for services; documenting payment for services; notifying clinician when client arrives); reconciling cash drawer; scheduling client appointments; copying, sorting, and delivering mail; sending and receiving/delivering faxes; meeting with client to explain and assist client in signing intake forms; and handling difficult customer service interactions, either face-to-face or by telephone.
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Enters various client data in electronic information system (e. g., client demographics, client eligibility information, service corrections) and enters other program-specific data (e. g., grants) in various databases.
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May provide medical records-related support to the Health Information Management staff, as needed.
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Files and maintains variety of correspondence, records, reports, and other documents, related to site's operations.
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Performs variety of administrative functions, including typing from various sources; data entry as requested by supervisor, generating requisitions for such items as business cards, training registration fees, and office furniture; and taking minutes of meetings.
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Runs miscellaneous monthly/quarterly reports; assesses validity of reports; when reports are inaccurate, engages in problem-solving to correct inaccuracies; takes action, as needed, on results of reports; as needed, coordinates work site's IT functions.
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Participates in daily deposit process, including daily deposit reconciliation.
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Monitors work site's inventory of office supplies and orders supplies, as needed.
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Calling in prescriptions to pharmacy, coordinating lab appointments, and processing lab results.
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May act as liaison with SCS's Properties department, as needed, performing such tasks as submitting work orders and communicating with Properties staff regarding site needs.
EDUCATION
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High School or GED required.
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Completion of up to 18 months' business school, beyond high school preferred.
EXPERIENCE
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Three to four years' experience working in office setting and performing various clerical or administrative tasks.
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Advanced knowledge of Microsoft Office Suite.
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Strong oral and written communication skills.
PHYSICAL DEMANDS
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Position has no unusual physical demands; individual has discretion about walking, standing, etc.
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Position requires lifting up to 10 pounds.
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Position may occasionally require walking or standing, stooping, or bending.
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Occasional exposure to office chemicals or continual use of a video display terminal.
Time Type:
Full time
Seven Counties Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to r ace, color, national origin, gender, disability, s exual orientation, marital status, or protected veteran status.
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
JR-012161
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