Remote Healthcare BA/Integration Analyst (Epic Bridges, Cloverleaf)

Job Description

We are seeking a senior Health IT Business Analyst / Integration Analyst to support end-to-end interoperability and interface delivery in a live healthcare environment. This role requires hands-on Epic Bridges interface development and production support (primarily for RCM interfaces), expert-level InterSystems Ensemble (HL7 engine) experience, and the ability to independently troubleshoot interface failures in a 24x7 setting. The ideal candidate can translate clinical/business requirements into HL7 mappings and partner with technical and non-technical stakeholders to deliver stable, compliant (HIPAA) integrations with minimal ramp-up time.

Key Responsibilities

• Develop, enhance, and support HL7 v2.x interfaces using InterSystems Ensemble/IRIS as the primary integration engine

• Design, build, and support Epic Bridges interfaces and related interoperability workflows, including vendor interfaces connected to Epic.

• Perform message analysis, mapping, and troubleshooting for common HL7 message types (ADT, ORM, ORU, SIU, DFT, etc.) and resolve interface failures independently.

• Translate clinical/business requirements into HL7 mappings and integration specifications; create and maintain interface specs, mapping documents, and support guides.

• Perform Epic-side build/configuration changes required to enable or modify interfaces.

• Support Epic upgrade cycles, including Nova Notes review, regression testing, and end-to-end validation.

• Monitor interface queues and transaction logs for errors/latency; coordinate remediation and communicate status and impact to non-technical stakeholders.

• Ensure data exchange complies with HIPAA and organizational security standards; support secure connectivity patterns as required.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience).

• Required: 5+ years hands-on Epic Bridges interface development and production support in a healthcare environment (certification required; hands-on build/support).

• Required: 5+ years hands-on HL7 v2.x development and production support using Cloverleaf in a healthcare environment.

• Required: Expert-level Cloverleaf experience used as an HL7 engine (not junior/in-training/shadowing).

• Expert-level knowledge and proven experience in building ADT, SIU, ORM, ORU, DFT, 837/835, 270/271, 276/277, and 278 interfaces.

• Ability to independently troubleshoot and resolve Ensemble interface failures without direct supervision.

• Experience performing Epic-side build changes to enable or modify interfaces.

• Experience supporting vendor interfaces connected to Epic and supporting Epic upgrade cycles (Nova Notes review and regression testing).

• Prior work supporting live hospital or large multi-facility health system integrations in a live Epic environment.

• Extensive knowledge of how Epic Bridges and Ensemble interact during message flow and error scenarios.

• Epic Bridges certification (required); Epic Data Courier certification (preferred/strong plus).

• Strong verbal and written communication skills, including the ability to explain issues clearly to non-technical stakeholders.

• Experience working in HIPAA-regulated healthcare IT environments.

• Experience supporting 24x7 production and on-call environments.

• Available to start immediately (minimal or no ramp-up time). • Epic Data Courier certification.

• FHIR and/or API-based integration experience.

• Secure transport and file transfer (VPN/TLS, SFTP) configuration and support.

• Experience with HIEs, external registries, and cloud integration patterns.

• Additional scripting/programming experience (e.g., Python, Java, .NET, JavaScript).

(Strongly Preferred) Skills

• Translate clinical/business requirements into HL7 mappings; produce clear interface specifications and mapping documentation.

• Perform Epic-side build/configuration changes to enable or modify interfaces; support vendor interfaces connected to Epic.

• Support Epic upgrade cycles (Nova Notes review, regression testing) and end-to-end validation.

• Strong communication skills and experience operating in HIPAA-regulated environments with non-technical stakeholders.

Good to Have (Optional) Skills

• Epic Data Courier certification.

• FHIR and/or API-based integration experience.

• Secure transport and file transfer support (VPN/TLS, SFTP).