District Manager

Public Storage

Plano, TXFull-timeNo compensation foundPosted 4w agoVerified open 4 days ago

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At a glance

Compensation

No compensation found

Location

Plano, TX

Schedule

Full-time

Work Authorization

Not specified

Job overview

Public Storage is hiring a District Manager. The District Manager leads, manages, and develops a dedicated team of customer-facing employees, driving operational excellence and acting as a brand ambassador. This role involves managing physical assets, overseeing delinquent tenant processes, conducting property audits, and ensuring operational standards and safety compliance. The manager also addresses customer inquiries, drives business growth using analytics, and communicates effectively with various stakeholders.

Key focus areas include Recruit, motivate and retain a dedicated team of customer facing customer front line employees, Drive your team with effective communication and provide coaching on customer service and sales strategies, and Manage physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.

Successful candidates bring Future Relocation Ability, Demonstrated Leadership In Building, Developing And Retaining High-Performing Teams, and Proven Track Record Of Top Tier Performance. Important skills include Exceptional Communication, Time Management Skills, MS Office, Excel, Microsoft Word, and PowerPoint. Preferred (not required): Recruit Motivate And Retain Team, Effective Communication, Coaching, and Sales Strategies.

Skills & qualifications

RequiredNice to have

Skills

Exceptional CommunicationTime Management SkillsMS OfficeExcelMicrosoft WordPowerPointOutlookPassion for SalesCustomer Service ExcellenceRecruit Motivate and Retain TeamEffective CommunicationCoachingSales StrategiesManaging Physical AssetsRepair and Maintenance SystemsVendor ManagementCleaning StandardsOversee Delinquent Tenant ProcessesReduce Delinquency RatesImprove Customer RetentionConduct Monthly Property AuditsEnsure Operational StandardsSafety ComplianceFacility MaintenanceAddress Customer InquiriesDrive Business ForwardAnalyticsIdentify TrendsDevelop and Implement Strategies

Qualifications

Future Relocation AbilityDemonstrated Leadership in Building, Developing and Retaining High-Performing TeamsProven Track Record of Top Tier PerformanceExperience Managing Operational AuditsExperience Managing Payroll BudgetsWeekend Availability by Telephone5 Work Saturdays Per Year During Peak SeasonBachelor's Degree

Benefits

401(k) Match

Paid Time Off

Full job description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:

Recruit, motivate and retain a dedicated team of customer facing customer front line employees
Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence:
Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
Conduct monthly property audits and ensure operational standards and safety compliance are met. Deliver Outstanding Customer Service:
Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
Address customer inquiries and concerns promptly in a professional manner Grow and Maintain a Robust Business :
Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
Communicate effectively with customers, colleagues and team-members BENEFITS:
$121,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
Second year bonus potential increase to $20,000 performance-based bonus
Participation in company stock program that includes dividends paid quarterly
Internal promotional and career opportunities throughout the United States
Extensive training and coaching plans – we want you to succeed!
Comprehensive group healthcare programs
401(k) with generous employer match
Paid time off
Monday thru Friday work schedule Qualifications & Expectations
Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
Proven track record of top tier performance
Experience managing operational audits and payroll budgets
Exceptional communication and time management skills
Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
Passion for sales and customer service excellence
Bachelor's Degree preferred
Weekend availability by telephone
5 work Saturday’s per year required during peak season
All your information will be kept confidential according to EEO guidelines.
The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.

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