Telehealth Nurse
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Spectraforce Technologies is hiring a Telehealth Nurse. The Telehealth Nurse provides telephonic and electronic service and support to patients, caregivers, and healthcare providers. This role involves coordinating the collection of patient-specific clinical data, identifying stakeholder needs and safety concerns, and following up with physicians and patients to ensure program compliance and persistency. The nurse will utilize experience in behavior modification and motivational interviewing to support medication adherence.
Key focus areas include Provide telephonic and electronic service and support to stakeholders, Coordinate collection of patient specific clinical data, and Demonstrate understanding of and compliance with regulatory requirements.
Successful candidates bring High School Diploma/G.E.D., Vocational Or Technical Training, and Registered Or Licensed Practical Nurse Licensure. Important skills include Behavior Modification, Motivational Interviewing, Medical Terminology, Communication Skills, PC Skills, and Word-Processing Skills.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
2 - 20 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Position Title: Telehealth Nurse
Work Location: Louisville KY 40219 (Remote)
Assignment Duration: 5 months
Work Schedule: Monday - Friday 10:30-7pm EST or 11:30-8pm EST
Work Arrangement: Remote - anywhere in the U.S.
Position Summary: To provide service to patients, caregivers, healthcare providers and their staff in support of prescription and specialty drugs through inbound and outbound telephonic interactions relative to program and regulatory requirements inclusive of the coordination of services such as: testing, monitoring and counseling follow up.
Background & Context: The Tele-Health Nurse provides service and support to defined stakeholder populations through the use of telecommunications in accordance with the Nurse Practice Act and licensure guidelines.
Key Responsibilities:
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Provide telephonic and electronic service and support of stakeholders, utilizing experience in Behavior Modification and Motivational Interviewing to help achieve and sustain medication adherence through telephonic outreach.
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Coordinate the collection of patient specific clinical data required to support adherence to regulatory program requirements and therapy protocols.
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Demonstrate understanding of and compliance with regulatory and specific service line and program requirements.
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Utilize clinical knowledge and defined processes to identify stakeholder needs, risks and safety concerns, ensuring timely escalation and reporting.
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Follow up with physicians and patients for purpose of compliance and persistency in reference to program protocols. * Maintenance of professional licensure.
Qualification & Experience:
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Vocational or technical training is required.
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Registered or Licensed Practical Nurse licensure is required.
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Licensure must be current and maintained upon hire and throughout duration of employment in this role.
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Two or more years of experience working for a healthcare company, a physician's office or in a laboratory environment.
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Reading, writing, arithmetic, medical terminology, good communication skills, read and interpret documents such as safety rules and procedure manuals, PC and word-processing skills, and working knowledge of the company products.
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Ability to express ideas clearly in both written and oral communications, read and interpret documents such as safety rules, procedure manuals, and work instructions, resolve problems independently, and speak effectively and professionally to patients, caregivers, and internal/external stakeholders of the organization.
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Pro-active self-starter with experience in researching available services and agencies to assist clients with any issues.
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Strong computer skills required, data entry, proficiency with Microsoft Suite software, basic keyboarding skills.
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Strong attention to detail to work, accuracy in data collection/note documentation, ability to navigate multiple online platforms and programs synchronously, and comply with competing regulatory requirements.
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Experience in developing and preparing action plans in addition to consulting with patients and caregivers to resolve complex issues.
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Adaptable and excited about change which positively impacts the patient experience, adherence to therapy, and goals.
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Ability to accommodate a fast-paced environment, changing needs within health care.
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Knowledge to identify Adverse Events and Product Complaints.
Working Conditions & Physical Demands (If Applicable):
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Remote - WFH.
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Must have secure and professional working environment space, HIPAA compliant workspace.
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Must have reliable high-speed internet capable of supporting multiple online platform resource access including VOIP calls and video conferencing.
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May sit or stand seven (7) to ten (10) hours per day. May be necessary to work extended hours as needed. Finger dexterity to operate office equipment required.
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Headset may be required for prolonged hours.
SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of r ace, r eligion, color, s ex, national origin, age, s exual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at [email protected] if you require reasonable accommodation.
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
fc514607-8107-46f7-9f28-987cf44ef449
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