Customer Service Representative
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At a glance
Job overview
FASTSIGNS is hiring a Customer Service Representative. FASTSIGNS is hiring a Customer Service Representative to join its team. The role involves being the initial contact with current and prospective customers, preparing estimates, implementing work orders, and ensuring timely delivery. The representative will work with customers via email, telephone, in‑person and at business locations, build long‑lasting relationships, and contribute to daily team meetings and marketing plans.
Key focus areas include Be the initial contact with current as well as prospective customers in the FASTSIGNS Center, Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders, and Participate in daily team meetings, execute business and marketing plans and contribute to the success of the FASTSIGNS Center.
Preferred (not required): Outgoing, Responsive, Eager To Learn, and Relationship Building.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
FASTSIGNS #104401 is hiring for a Customer Service Representative to join our team!
Benefits/Perks:
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Competitive Base Salary Plus Commission
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Uncapped Earning Potential for Motivated Sales Professionals
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Ongoing Training and Professional Development
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Career Growth Opportunities within a Growing Company
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Supportive and Team-Oriented Work Environment
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Fast-Paced, Creative Industry with Diverse Projects
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Opportunity to Work with Local Businesses and Organizations
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Vacation and Holidays
A Successful FASTSIGNS Customer Service Representative Will:
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Be the Initial Contact with Current as well as Prospective Customers in our FASTSIGNS Center
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Learn to Prepare Estimates, Implement Work Orders and Ensure Timely Delivery of Finished Orders
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Enjoy Being Involved in Daily Team Meetings, Execute Business and Marketing Plans and be Intimately Involved in the Success of the FASTSIGNS Center
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Work with Customers in Numerous Ways Such as Email, Telephone, In-Person and at their Place of Business
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Build Long-Lasting Relationships by Turning Prospects into Long Term Clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
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2-3 Years of Retail or Counter Sales Experience Preferred
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High School Diploma or Equivalent
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Outgoing, Responsive, Eager to Learn and has the Ability to Build Relationships
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Great Listening and Organization Skills
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Ability to Sit for Long Periods (4 hours or more)
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Ability to View a Computer Screen for Long Periods (4 hours or more)
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Ability to Work Under Pressure to Output High Volume, High-Quality Work
At FASTSIGNS, we're proud to operate with the feel of a small, family-oriented sign shop where people matter. While we are part of a nationally recognized brand, our local team works together like family. We believe in treating one another with respect, supporting each other's success, and creating a positive work environment where everyone feels valued.
We foster a culture of teamwork, open communication, and accountability. Every employee plays an important role in our success, and we encourage collaboration, creativity, and a willingness to help wherever needed. We celebrate wins together, learn from challenges, and take pride in delivering exceptional service to our customers.
If you're looking for a workplace where your contributions are noticed, your ideas are welcomed, and you can build meaningful relationships with both coworkers and customers, you'll feel right at home with our team.
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