Repair Technician II

Repair Technician II

Location:

Rochester, NY, US, 14624

Requisition ID: 19268

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .

WHO IS BRIGHTSTAR?

Brightstar is a leading lottery company with a strong U.S. presence and global reach. We deliver secure technology, retail and digital solutions, and award-winning games that help lotteries serve their players and communities. With around 6,000 employees worldwide, we’re proud to support meaningful work that makes a difference.

YOUR ROLE IN THE BRIGHTSTAR UNIVERSE

• The Repair Technician troubleshoots, repairs and maintains electronic, electrical and mechanical equipment down to the component level.

• Performs diagnostics using schematics, oscilloscopes, multimeters or other specialized tools

• Conducts inspections, cleans units, and maintains detailed repair logs.

• Supports field technicians, manages terminal inventory, and assists with equipment modifications.

• Operates various tools and machinery, responds to service calls, and ensures timely, safe, and compliant repairs to maintain operational reliability.

• Independently repair and maintain products according to engineering changes

• Coordinate urgent service responses and ensure timely resolution

• Collaborate with design teams to address technical challenges.

• Travel to various lockups and depot locations to complete deliveries and pickups in a timely and efficient manner.

• This will be a Monday - Friday shift

• The hours will be 9:00am - 5:30pm

YOUR BRIGHTSTAR BENEFITS

We believe great work deserves great rewards. Here’s a glimpse of the benefits that help our team shine (all benefits mentioned are subject to policy and eligibility requirements) :

• Medical benefits on day one of being a Brightstar employee

• 12 paid holidays plus two floating holidays per year

• Three weeks of paid vacation per year, prorated in the first year

• 401K with employer match and 100% vested on day one

• Company-paid parental leave, life insurance, short-term disability, and long-term disability

• Gym membership reimbursement, free identity theft protection, and tuition reimbursement

YOUR STAR QUALITIES

• High school degree or GED equivalent required.

• 2 - 3 years of experience in technical repairs

Must reside in proximity to the area of coverage

Success Profile

• Leading Complexity

• Leading People

• Leading the Business

• Leading Self

#LI-LM1

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $37,440 - $67,496. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.