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Technical Writer

Prowess Consulting

Ahmedabad, IndiaJobNo compensation foundPosted 5mo agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
Ahmedabad, India
Work Authorization
Not specified

Job overview

Prowess Consulting is hiring a Technical Writer. Prowess Consulting is seeking a skilled and detail-oriented Technical Writer to create accurate and comprehensive documentation for software products. This role involves researching, writing, and maintaining technical content related to protocols, APIs, and network communication. The Technical Writer will collaborate with cross-functional teams, including developers and engineers, to ensure high standards of clarity, accuracy, and usability in documentation.

Key focus areas include Identify new or updated protocols through the inventory process, Create work items in Azure DevOps (ADO) for each protocol, and Research and understand the content to be documented.

Important skills include Documentation, Protocol Documentation, API Documentation, Network Communication Documentation, Research, and Azure DevOps (ADO).

Skills & qualifications

RequiredNice to have

Skills

DocumentationProtocol DocumentationAPI DocumentationNetwork Communication DocumentationResearchAzure DevOps (ADO)Windows ServersWindows ClientsCollaboration

Full job description

Job Description: We are seeking a skilled and detail-oriented Technical Writer to join our team. As a Technical Writer specializing in protocol documentation, you will play a crucial role in creating accurate and comprehensive documentation for our software products. Your responsibilities will include researching, writing, and maintaining technical content related to protocols, APIs, and network communication. You'll collaborate with cross-functional teams, including developers and engineers, to ensure that our documentation meets high standards of clarity, accuracy, and usability.

Responsibilities:

Protocol Documentation:

  • Identify new or updated protocols through the inventory process.

  • Create work items in Azure DevOps (ADO) for each protocol.

  • Research and understand the content to be documented.

  • Author the document according to agreed-upon milestones.

  • Deliver the final document to the Content Team Primary Writer (PW).

Triage & Resolve Technical Documentation Issues (TDIs):

  • Resolve TDIs in Azure Dev Ops (ADO) for assigned documents.

  • Test and verify protocol behavior on Windows Servers/Clients.

  • Provide proposed workarounds to Protocol Support Engineers.

  • Deliver fixes for affected documents.

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