Urgent Care Front Desk (Haitian Creole)
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At a glance
Job overview
LaSante Health Center is hiring an Urgent Care Front Desk (Haitian Creole). La S ante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.
Key focus areas include Greet patients professionally both in person and over the phone, Quickly answer or properly refer questions and issues, and Optimize provider schedules and patient satisfaction with efficient scheduling.
Important skills include Haitian Creole, Customer Service, and Medical Terminology.
Skills & qualifications
Skills
Full job description
La S ante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.
Responsibilities :
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Greet patients professionally both in person and over the phone
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Quickly answering or properly referring questions and issues
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Optimizing provider schedules and patient satisfaction with efficient scheduling
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Notifying providers of patient arrivals
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Ensuring availability of treatment information by retrieving and updating patient records
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Verifying financial records and collecting patient charges while filing and expediting third-party claims
Qualifications:
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Fluent in Haitian Creole
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Customer servic e skills
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Familiarity with medical terminology
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