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Client Service Lead (FDOT)

Jacobs

Ocoee, FLJobNo compensation foundPosted 3mo agoSeen in employer's feed 5 days ago
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At a glance

Compensation
No compensation found
Location
Ocoee, FL
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

Jacobs is hiring a Client Service Lead (FDOT). Jacobs is seeking a dynamic and experienced Client Service Lead to drive strategic growth and client engagement across Florida’s transportation market. This high-impact leadership role focuses on expanding the company's footprint with FDOT and municipal clients in the Highways and Bridges submarket. The lead will strengthen client relationships, collaborate with multidisciplinary teams, and deliver innovative, sustainable infrastructure solutions.

Key focus areas include Serve as the primary point of contact for FDOT and municipal clients, Serve as Project Manager for highway and bridge design projects, and Drive strategic pursuits by identifying, planning, and leading winning strategies.

Successful candidates bring Bachelor's Degree In Civil Engineering, Post-Graduate Experience In Transportation Engineering, and Experience Working With FDOT. Important skills include Client Engagement, Strategic Growth, Client Relationship Management, Pursuit Strategies, Collaboration, and Project Management.

Skills & qualifications

RequiredNice to have

Skills

Client EngagementStrategic GrowthClient Relationship ManagementPursuit StrategiesCollaborationProject ManagementHighway DesignBridge DesignSafety ImprovementsFDOT ProcessesFDOT Design CriteriaFDOT Project Development Procedures

Qualifications

Bachelor's Degree in Civil Engineering or Related Engineering DisciplinePost-Graduate Experience in Transportation and Highway EngineeringExperience Managing Roadway Design ProjectsExperience Working With Florida Department of Transportation (FDOT)Success Leading Multidisciplinary Teams12+ Years Experience in Transportation and Highway EngineeringProfessional Engineer (P.E.) License in FloridaPMP Certification

Full job description

Jacobs is seeking a dynamic and experienced Client Service Lead to drive strategic growth and client engagement across Florida’s transportation market. This is a high-impact leadership role focused on expanding our footprint with FDOT and municipal clients in the Highways and Bridges submarket.

As a trusted advisor and connector, you’ll lead pursuit strategies, strengthen client relationships, and collaborate with multidisciplinary teams to deliver innovative, sustainable infrastructure solutions that improve mobility and transform communities.

What you’ll do

  • Serve as the primary point of contact for FDOT and municipal clients, building trust and long-term partnerships.

  • Serve as Project Manager for highway and bridge design projects, including operational and safety improvements on a limited basis.

  • Drive strategic pursuits by identifying, planning, and leading winning strategies for key transportation projects across multiple FDOT districts.

  • Provide subject matter expertise in highway and bridge design, safety improvements, and project delivery.

  • Represent Jacobs at industry conferences and events, positioning us as a leader in transportation solutions.

  • Work closely with sales, operations, marketing, and technical teams to align client needs with Jacobs’ capabilities.

  • Influence project development and design standards while contributing to Jacobs’ growth in Florida’s transportation sector to Shape the Future!

  • Bachelor’s degree in Civil Engineering or related engineering discipline from an accredited university

  • Progressive post-graduate experience in transportation and highway engineering, including the management of roadway design projects

  • Proven experience working with the Florida Department of Transportation (FDOT)

  • Demonstrated success in leading multidisciplinary teams

  • Strong understanding of FDOT processes, design criteria, and project development procedures across multiple districts

Ideally, you’ll also have

  • Masters degree in Civil Engineering or related engineering discipline from an accredited university

  • Twelve (12) or more years of experience in transportation and highway engineering, including the management of roadway design projects

  • Professional Engineer (P.E.) license in Florida and/or PMP certification

#LI-KD1 #SET

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

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