Medical Receptionist - Center of Hope
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At a glance
Job overview
Trinity Health is hiring a Medical Receptionist - Center of Hope. The Medical Receptionist at Trinity Health’s Center of Hope serves as the front‑desk professional for a physician practice, greeting patients, scheduling appointments, handling financial information, and safeguarding confidential records while contributing to team goals and representing the practice in the community.
Key focus areas include Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts, Optimize patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone, and Obtain revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third‑party claims.
Important skills include English Spanish Bilingual. Preferred (not required): Customer Service, Scheduling, Medical Records Management, and Financial Transaction Handling.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Employment Type: Full time Shift: Day Shift
Description:
Bilingual English/Spanish required
Job Title: Medical Receptionist
Employment Type: Full-Time
Shift : Mon-Fri, day shift Location : Saint Francis Hospital - Wilmington, DE; Center of Hope
Position Purpose
The medical receptionist is responsible for servicing all areas and completing all tasks related to the front desk area of a physician practice. As client facing professionals, this position plays a key role in representing the practice in the community.
As a Medical Receptionist, you will:
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Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
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Optimize patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
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Obtain revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
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Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
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Contributes to team effort by accomplishing related results as needed.
Minimum Qualifications:
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High School Diploma or equivalent (required)
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1+ year of physician office experience (preferred)
Position Highlights and Benefits:
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Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.
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Work/Life balance with flexible schedules.
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Free onsite parking.
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Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
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Referral Rewards Program
For more than 90 years, Saint Francis Hospital has served the Wilmington community and Northern New Castle County by providing compassionate health care of the highest quality. Founded by the Sisters of Saint Francis of Philadelphia in 1924, Saint Francis heeds a particular call to serve those in need. Our ministry is to serve all who require expert medical care regardless of religion, race, color, creed or economic status.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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