Specialty Pharmacy Technician - VIVO Health
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Northwell Health is hiring a Specialty Pharmacy Technician - VIVO Health. The Specialty Pharmacy Technician at Northwell Health assists a licensed pharmacist with medication preparation, patient intake, record maintenance, inventory management, and insurance billing while delivering patient‑centric service and ensuring compliance with FDA and specialty accreditation standards.
Key focus areas include Initiates patient intake process and maintains patient records in pharmacy software, Provides patient‑centric customer service in person, by phone, and in writing, and Communicates with patients and providers to fill prescriptions, resolve issues, and coordinate deliveries.
Important skills include Pharmacy Software System, Point-of-Sale Cash Register System, Patient Intake Process, Patient-Centric Customer Service, Communication With Patients And Healthcare Providers, and Insurance Navigation And Billing.
Skills & qualifications
Skills
Qualifications
Full job description
Req Number 194389
Job Description
Assists in the preparation of medications under the direct supervision of a licensed Pharmacist. Assists in maintaining records and reports; assists with maintaining and managing inventory.
Job Responsibility
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Initiates the patient intake process. Creates, updates, and maintains patient records (demographics, allergies, medication history, and insurance information) in pharmacy software system while utilizing the Health System's electronic medical record platforms.
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Provides patient-centric customer service in-person, over the phone, and through written communication.
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Communicates with patients and healthcare providers to facilitate filling prescriptions, resolve patient-specific issues, and coordinate medication deliveries, as needed.
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Defers escalations and clinical questions regarding prescriptions, drug information, and/or health matters to licensed Pharmacist.
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Navigates insurance plans and bills appropriate third-party payors. Utilizes knowledge of overrides, codes and manual billing. Addresses and resolves payor rejections.
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Operates point-of-sale cash register system according to policies and procedures while ensuring positive customer experience.
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Assists licensed Pharmacist in the non-clinical (non-judgmental) aspects of preparing medications by accurately filling, packing, labeling, and stocking medications according to established policies and procedures.
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Complies with Food and Drug Administration (FDA) mandates and self-imposed manufacturer restrictions on particular drugs, as applicable including Risk Evaluation and Mitigation Strategy (REMS) programs and manufacturer limited distribution drug requirements.
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Maintains current knowledge of, and complies with, standards of specialty accrediting bodies (e.g., URAC, ACHC), and annual specialty competencies related to specialty disease state management.
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Package patient orders and coordinates with couriers to facilitate delivery of prescriptions in a timely manner.
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Assists licensed Pharmacist in maintaining related records and reports.
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Assists with managing inventory by monitoring required areas for outdated medications and stock levels. Ensures inventory is rotated and stored appropriately.
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Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
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High School Diploma or equivalent, required.
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Current license as a Registered Pharmacy Technician in New York State, required as of 4/25/21.
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Current Pharmacy Technician Certification required, plus specialized certifications as needed.
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1-3 years of relevant experience, required.
The position will provide flexible shift options, each lasting 8 hours, within the hours of 7 AM to 7 PM. Variable shifts may encompass, but are not restricted to, the following: Monday through Friday, weekends, and holidays as needed
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $47476.07-$75012.02/year
It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
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