Product Manager - Retail Applications & Platform Strategy

Product Manager - Retail Applications & Platform Strategy

Location:

West Greenwich, RI, US, 02817

Requisition ID: 19516

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .

Overview

Brightstar Lottery is seeking a Product Manager – Retail Applications & Platform Strategy to lead the evolution of our retail application ecosystem. This role is responsible for defining and executing the product strategy, roadmap, and lifecycle management for our OpenRetail application framework, TouchPoint Manager (Terminal Management System), and supporting platform solutions.

This is a unique opportunity to influence the next generation of retail technology by driving application modernization, enhancing user experiences, and helping define the future architecture that will support retailers, players, and operational teams worldwide.

What You'll Do

As Product Manager, you will serve as the product owner for our retail application framework and platform solutions, partnering closely with engineering, UX/UI, architecture, operations, and commercial teams.

Key responsibilities include:

• Define and execute the product strategy and roadmap for OpenRetail, TouchPoint Manager, and platform solutions.

• Drive application modernization initiatives focused on usability, performance, scalability, and user experience.

• Gather and prioritize business, customer, retailer, and market requirements.

• Partner with UX and design teams to create intuitive, user-centric experiences across retail applications and devices.

• Lead cross-functional teams in delivering new features, enhancements, and platform improvements.

• Manage product lifecycle activities, including release planning, sustaining engineering, compliance, security, and operational readiness.

• Analyze performance, adoption, reliability, and service metrics to guide product decisions.

• Support go-to-market activities by providing product expertise to commercial and sales engineering teams.

• Conduct competitive and market analysis to identify emerging trends and opportunities.

• Develop business cases and recommendations for platform investments and modernization efforts.

Strategic Impact

This role will play a critical part in a major transformation initiative focused on creating Brightstar Lottery's next-generation retail ecosystem.

You will help define and deliver:

• A modern retail application framework

• A next-generation Terminal Management System ecosystem

• Device-agnostic platform capabilities across retail environments

• A long-term transition strategy from legacy solutions to future-state architecture

Success in this role requires balancing innovation with operational stability while maintaining a clear vision for the future of retail technology.

What We're Looking For

Required Qualifications

• 5+ years of product management experience supporting application platforms, retail technology, POS solutions, or complex software/system integration environments

• Experience working with platform architectures, application frameworks, or distributed systems

• Strong understanding of UI/UX principles and user-centered design methodologies

• Proven ability to collaborate across engineering, design, operations, and business teams

• Excellent communication, organizational, and analytical skills

• Experience translating customer and market needs into actionable product roadmaps

Preferred Qualifications

• Experience within retail POS ecosystems or retail technology platforms

• Exposure to modern application architecture, modular design, or microservices

• Experience supporting customer-facing product initiatives, demonstrations, or requirements workshops

• Background leading platform modernization or digital transformation efforts

• Experience working with device-integrated software solutions

Why Join Brightstar Lottery?

At Brightstar Lottery, you’ll work on innovative products that support retail operations at scale while helping shape the future of lottery and retail technology. You’ll collaborate with talented teams across product, engineering, UX, and operations while contributing to strategic initiatives that have a direct impact on our global business.

If you’re passionate about product strategy, platform innovation, application modernization, and creating exceptional user experiences, we’d love to hear from you.

Success Profile

• Leading Complexity

• Leading People

• Leading the Business

• Leading Self

#LI-HYBRID #LI-BK1

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $102,591.00 - $157,833.00. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.