La Hacienda Greeter
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At a glance
Job overview
Accor Hotels is hiring a La Hacienda Greeter. The Host/Hostess serves as an ambassador for Fairmont Hotels & Resorts, delivering warm, personal attention that creates a memorable first impression for restaurant and lounge guests, ensuring they feel welcome, valued, and well‑served throughout their visit.
Key focus areas include Consistently offer a professional, friendly greeting and engaging service, Understand the server tasks in the outlet, and Understand shift end reports in the outlet and the POS system.
Preferred (not required): Professional Friendly Greeting, Engaging Service, Server Task Understanding, and POS System.
Skills & qualifications
Skills
Qualifications
Full job description
As a Host/Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.
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Consistently offer a professional, friendly greeting and engaging service
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Understand the server tasks in the outlet
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Understand shift end reports in the outlet and the POS system
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Assist guests regarding food and beverage menu items in an informative and helpful way
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Have knowledge of all menu items, garnishes, contents and preparation methods
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Follow outlet policies, procedures and service standards
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Follow all safety and sanitation policies when handling food and beverage
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Other duties as assigned
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Previous service experience an asset
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Previous Point of Sale System experience an asset
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Excellent communication and organizational skills
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Strong interpersonal and problem solving abilities
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Highly responsible & reliable
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Ability to work well under pressure in a fast paced environment
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Ability to work cohesively as part of a team
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Ability to focus attention on guest needs, remaining calm and courteous at all times Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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