Suite Attendant at Baxter Arena $15/hr + Tips
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At a glance
Job overview
The Suite Attendant prepares and maintains event suites, handles guest orders, ensures cleanliness, and provides excellent customer service throughout games and events at the arena.
Skills & qualifications
Skills
Qualifications
Full job description
Essential Duties and Responsibilities
-Pre-event suite set-up including chafing dishes, plates and silverware, televisions, lighting and overall ambiance in the suite. -Verify and set-up all event orders for Suites -Identify suite host and properly introduce yourself -Take game day food and beverage orders and deliver to suite -Set-up and check on game day food and beverage orders and serve guests until the end of the event -Replenish food, beverages, condiments and utensils for suite and catering as needed -Maintain standard of orderliness and cleanliness of suite and catering areas throughout During Event -Obtain signatures from the suite host on charges in a timely manner -Clear all items from the suite and catering areas and clean all surfaces and chafing dishes -Reset suite for next function, complete closing functions -Check out with supervisor or manager Qualifications
-Must have good customer service skills and the ability to develop and enhance guest loyalty -Must follow all SAVOR… Omaha policies and procedures -Must be present for all major events at the Arena
Education and/or Experience
-Minimum of one year experience in foodservice position required -Previous supervisory experience preferred -Must be at least 19 years of age and able to pass a credit check
Knowledge, Skills and Abilities
-Excellent guest service skills; ability to adhere to Universal Service Standards -Ability to complete required pre-employment sanitation and alcohol service training -Knowledgeable in operating food service equipment, basic food preparatory techniques, sanitation and safety issues -Strong verbal and written communication skills; ability to communicate with staff, plan ahead and to prepare event plans simultaneously -Highly motivated, ability to take initiative, effectively work with others and work in a fast-paced environment
Physical Demands
-Frequent walking for entire length of shift -Constant standing, bending, reaching and repetitive motions -Frequent lift, push or pull items and objects weighing up to 50 lbs
Working Conditions
-Moderate to extreme exposure to noise during events -May be exposed to vibrations caused by extreme noise during events -May be exposed to strobe lights/lasers during events -May be exposed to chemicals when cleaning locations
Hours of Work
-Availability to work extended and/or irregular hours including nights, weekends and holidays
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