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Spa Sales and Customer Service Associate

Hand & Stone Massage and Facial Spa

Bedford, NHFull-time$15–16/hrPosted 3w agoVerified open 6 days ago
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At a glance

Compensation
$15–16/hr
Location
Bedford, NH
Schedule
Full-time
Work Authorization
Not specified

Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Sales and Customer Service Associate. Hand & Stone Massage and Facial Spa seeks a motivated Spa Sales and Customer Service Associate to welcome guests, answer phones, educate on services, recommend memberships and gifts, maintain records, keep the spa organized, and support the team in delivering exceptional experiences.

Key focus areas include Welcome guests and create a warm, professional first impression, Answer phones and assist with scheduling appointments, and Educate guests on the benefits of massage and facial services.

Preferred (not required): Customer Service, Sales, Recommending Memberships, and Recommending Wellness Services.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceSalesRecommending MembershipsRecommending Wellness ServicesCommunicationRelationship BuildingMultitaskPositive AttitudeProfessional AppearanceReliableTeam-OrientedGoal-Driven

Qualifications

Customer Service ExperienceSales ExperienceAvailable EveningsAvailable WeekendsAvailable Peak Business Hours

Full job description

Benefits:

  • Contests

  • Employee rewards program/employee referral bonus

  • KinderCare Childcare Discounts

  • Free uniforms

  • Opportunity for advancement

  • Training & development

  • Bonus based on performance

  • Company parties

  • Employee discounts

  • Flexible schedule

Spa and Membership Sales Associate $15-$16/Hour + Membership Sales Commissions + Bonuses

Join a team where great customer service and sales skills are rewarded. Hand & Stone Massage and Facial Spa Stoneham, MA is seeking a motivated, energetic Spa Sales Associate to help create an outstanding experience for every guest who walks through our doors. This role is perfect for someone who enjoys building relationships, helping people prioritize wellness, and earning additional income through membership sales and guest engagement.

As a Spa Associate You’ll

  • Welcome guests and create a warm, professional first impression

  • Answer phones and assist with scheduling appointments

  • Educate guests on the benefits of massage and facial services

  • Recommend memberships, upgrades, gift cards, and wellness services

  • Build strong relationships with members and encourage retention

  • Maintain accurate client records and appointment schedules

  • Help keep the spa clean, organized, and welcoming

  • Support the team in delivering an exceptional guest experience

What We Offer

• $15-$16 per hour base pay

  • Membership sales commissions

  • Performance bonuses and sales incentives

  • Flexible scheduling

  • Employee discounts on spa services and products

  • Employee referral bonuses

  • Ongoing contests and rewards programs

  • Positive, team-oriented work environment

  • Growth opportunities within a nationally recognized spa brand

What We're Looking For

  • Customer service and/or sales experience preferred

  • Comfortable recommending memberships and wellness services

  • Strong communication and relationship-building skills

  • Ability to multitask in a fast-paced environment

  • Positive attitude and professional appearance

  • Reliable, team-oriented, and goal-driven

  • Available to work evenings, weekends, or peak business hours as needed If you enjoy helping people feel their best while earning commissions for your sales success, we'd love to meet you! SA175

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