Front Office Night Manager
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At a glance
Job overview
The Night Manager leads the Front Office and Night Audit teams, focusing on guest satisfaction, employee retention, revenue and payroll budgets, and productivity goals while embodying Sonesta’s Culture of Caring and delivering memorable experiences across the hotel.
Benefits
Full job description
We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
Job Description Summary
The Night Manager sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team. Sonesta managers are guest-focused (both internal and external), achievement-oriented leaders.
The Night Manager assists with managing the daily operations of the Front Office Team, the Night Audit Team and the operations of the hotel in the evening. The role’s primary responsibilities are to provide leadership, drive results, promote and implement property-wide strategies that will increase guest satisfaction, reduce employee turnover, maintain revenue and payroll budgets, and meet or exceed productivity goals.
Anticipated Pay Range & Additional Job Information $68,000.00-$70.000.00 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
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Medical, Dental & Vision Insurance
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Health Savings Account (HSA) with Company Match
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401(k) Retirement Plan with Company Match
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Paid Vacation & Sick Time
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Paid Parental Leave
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Company-Paid Life Insurance
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Company-Paid Short-Term & Long-Term Disability
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Hospital Indemnity, Critical Illness & Accident Insurance
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Educational Assistance
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Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)
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Additional Perks & Employee Discounts
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
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