Receptionist
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At a glance
Job overview
CenterWell (Humana) is hiring a Receptionist. The Receptionist manages front desk operations and provides administrative support within a physician practice or center, ensuring a welcoming experience for all patients and visitors while supporting the medical team with routine administrative tasks and reporting to the Center Administrator.
Key focus areas include Greet patients and visitors in person and by phone, Manage scheduling and confirm appointments, and Maintain accurate, up-to-date patient records.
Important skills include Microsoft Office, Multiple Phone Lines, and High Call Volume. Preferred (not required): Greeting Patients, Scheduling Appointments, Maintaining Patient Records, and Processing Billing.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Become a part of our caring community The Receptionist manages front desk operations and provides administrative support within a physician practice or center. You will ensure welcoming experience for all patients and visitors and support the medical team with routine administrative tasks. You will report to the Center Administrator.
What You’ll Do
- You will greet patients and visitors in person and by phone
- You will manage scheduling and confirm appointments
- You will maintain accurate, up-to-date patient records
- You will process billing, manage patient accounts and collect copays
- You will handle a high volume of calls, answer questions and direct inquiries with care
- You will keep the reception area clean, welcoming and well stocked
- You will support supply ordering, inventory tracking, and courier coordination
What You Bring
- 1+ years of experience in a healthcare front office setting
- Experience handling multiple phone lines and high call volume
- Proficiency in Microsoft Office
Nice to Have
- Experience in a value-based care environment
- Familiarity with medical terminology
- Experience with EMR Systems
- Bilingual in English and Spanish
Work Hours: Monday – Friday 8:00 to 5:00
Location: Onsite at CenterWell Senior Primary Care office located at 3265 East Tropicana Ave, Suite B, Las Vegas, NV 89121
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Use your skills to make an impact Alert
Humana values personal identity protection. Please be aware that we may ask applicants to provide their Social Security Number if we do not already have it on file. Humana will send an email from [email protected] with instructions on how to add the information into your official application on Humana's secure website.
Interview Format – HireVue
As part of our hiring process for this opportunity, we will use interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.
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Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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