Private Branch Exchange (PBX) Technician

Overview

Private Branch Exchange (PBX) Technician (PSTS-2026-):

Bowhead seeks aPrivate Branch Exchange (PBX) Technicianto provide Base Telecom Support at the Everett, WA. ThePrivate Branch Exchange (PBX) Technicianeffort will provide telecommunications operations and maintenance (O&M). This position will require both in office and infield experience and duties.

ON job and verification training is offered for all full time Bowhead employees after 30 days of employment.

Responsibilities

Job duties include but are not limited to:

• Operate and maintain government-owned telephony switches (PBX) , including:

• Avaya Systems CM4.0

• Perform:

• Troubleshooting and repair of switch issues

• Software updates and patching

• Installation and configuration of switch hardware

• Daily operation monitoring

• Support for voicemail systems and IPE (Remote Intelligent Peripheral Equipment)

• Utilize company vehicle to travel to remote locations weekly.

• Ensure switch systems remain fully operational and compliant with DoD/Navy standards.

• Other duties as assigned.

Qualifications

• Education

• Associate’s degree or higher in IT or Cybersecurity (preferred)

• High school diploma or equivalent required.

• Years of experience

• 2 years of relevant experience required.

• 5 years relevant experience is preferred.

• Prior experience within DoD networks highly preferred.

• Required skills or certifications

• IAT Level II (per DoD 8570.01-M)

• COMPTIA Security+ Certification reimbursement will be offered after 30 days of employment

• Preferred skills or certifications:

• Avaya Certified Support Specialist (ACSS) or equivalent

• Nortel Meridian System Administration or equivalent

• Cisco Certified Network Associate (CCNA)

• Red Hat Certified System Administrator (RHCSA)

• Microsoft Certified Solutions Associate (MCSA) or equivalent

• Key System experience sought:

• Mitel

• Panasonic

• NEC

• Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint

• Ability to communicate effectively with all levels of employees and outside contacts

Targeted pay range is $36.44/hr- 45.00/hr based on interview and experience.

Physical Demands:

• Must be able to lift up to 50 pounds

• Must be able to stand and walk for prolonged amounts of time

• Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain and maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.

Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC’s Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant’s resume/application may be subject to verification.

Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.

UIC is an equal opportunity employer. Ukpeaġvik Iñupiat Corporation (UIC) considers all applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender or gender identity, pregnancy, national origin, age, disability, military/veteran status, marital status, genetic information, or any other legally protected status. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and subject to other state and federal requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants. Please view Equal Employment Opportunity posters here .

All candidates must apply online at www.uicalaska.com , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance www.uicalaska.com/careers/recruitment/ .

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Ukpeaġvik Iñupiat Corporation (UIC) is the village corporation of Utqiaġvik, Alaska and is recognized as one of Alaska’s top 10 companies with approximately 4,400 employees nationwide and revenues above $1 Billion annually. UIC is projected to grow substantially in the coming years to become a top 3 company in Alaska by 2030. As a proud Alaska Native Corporation, our success brings growth and benefits to our Iñupiat shareholders. The size and diversity of our operations means we have a broad variety of career opportunities.

UIC and its subsidiaries are committed to and strive for safety, quality, business ethics, and shareholder value. We offer competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long term disability, and 401(k) retirement plans as well as paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.

Join our Talent Community!

Join our Talent Community (https://talentconnect.uicalaska.com/corporate-uicalaska/talentcommunity) to receive updates on new opportunities and future events.

Software Powered by ICIMS (https://icims.help/candidate-faq)

Requisition ID 2026-25648

Category Telecommunications

Location : Location US-WA-Everett

SCA Hourly Rate USD $36.44/Hr.

Travel Requirement Less than 10%

Entity : Name Bowhead Base Operations LLC