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Assistant Branch Manager

The Hertz Corporation

Webster, NYJob$18.5/hrPosted 5mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$18.5/hr
Location
Webster, NY
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Valid U.S. Driver's License

Job overview

The Hertz Corporation is hiring an Assistant Branch Manager. The Assistant Branch Manager oversees daily branch operations, ensuring productivity, profitability, and customer satisfaction. This role involves sales efforts, business initiatives, and preparing financial reports such as profit and loss statements, budgets, operating reviews, and audits.

Key focus areas include Supervise daily activities of the office (fleet, infleeting, doc compliance, out of service, customer service, ancillary sales, and training for staff), Maintain positive and professional rapport with partners, and Assist in fulfilling financial goals created for office for revenue, VAS, on rents, and ebitda.

Successful candidates bring 1-2 Years Customer Service, Management Experience Sales, and Valid US Driver’s License. Important skills include Supervise Daily Activities, Maintain Positive Rapport, Communicate Consistently, Maintain Branch Cleanliness, Maintain Service Quality Standards, and Follow Hertz Policies And Procedures. Preferred (not required): People Management and Sales Experience.

Skills & qualifications

RequiredNice to have

Skills

Supervise Daily ActivitiesMaintain Positive RapportCommunicate ConsistentlyMaintain Branch CleanlinessMaintain Service Quality StandardsFollow Hertz Policies and ProceduresWork Effectively in Fast-Paced EnvironmentExcellent Written CommunicationExcellent Spoken CommunicationMulti-TaskDrive Multiple Types of VehiclesProject Professional AppearanceRead and Understand Driving DirectionsRead and Understand MapsEngage in Verbal Interaction With CustomerPeople ManagementSales Experience

Qualifications

1-2 Years Customer Service ExperiencePrior Management Experience in Sales and Customer ServiceDriving Record in Good StandingValid U.S. Driver's LicenseCollege Degree

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Parental Leave
Tuition Assistance

Full job description

The Assistant Branch Manager supervises the overall branch operations to ensure productivity and profitability of the branch as well as customer satisfaction. This will involve sales efforts and business initiatives along with preparing reports including profit and loss statements, budgets, operating reviews and audits.

Wage: $18.50/hr.

What You’ll Do:

  • Supervise the daily activities of the office (fleet, infleeting, doc compliance, out of service, customer service, ancillary sales, and training for staff)

  • Maintain positive and professional rapport with partners.

  • Assist in fulfilling financial goals created for office for revenue, VAS, on rents, and ebitda.

  • Communicate consistently and frequently with branch manager

  • Maintaining branch cleanliness

  • Assist in maintaining service quality standards Hertz is known for

  • Follow Hertz policies and procedures daily

What We’re Looking For:

  • College degree preferred

  • 1-2 years solid customer service experience in a related industry

  • Prior management experience in sales and customer service

  • A driving record in good standing and valid U.S. driver’s license

  • Ability to work effectively in a fast-paced environment

  • Excellent written and spoken communication

  • Ability to multi-task and contribute to a fast pace environment;

  • Line management, and previous sales experience is a plus;

  • Must have a valid driver's license and excellent driving record

  • Ability to drive multiple types of vehicles (automatic)

  • Ability to project a professional appearance

  • Ability to read and understand driving directions and maps

  • Ability to engage in verbal interaction with customer

What You’ll Get:

  • Up to 40% off the base rate of any standard Hertz rental  

  • Paid Time Off

  • Medical, Dental & Vision plan options

  • Retirement programs, including 401(k) employer matching

  • Paid Parental Leave & Adoption Assistance

  • Employee Assistance Program for employees & family

  • Educational Reimbursement & Discounts

  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

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