Field Services Technician
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Requirements
Credentials this posting asks for.
Job overview
Motorola Solutions is hiring a Field Services Technician. Motorola Solutions seeks a Field Services Technician to manage customer projects, travel to sites, and provide technical support. The role involves planning, installing, and training on EXACOM applications, requiring strong networking knowledge, communication skills, and the ability to lift equipment. It reports to the Manager of Customer Support and offers a full‑time, on‑site position in Newark, NJ.
Key focus areas include Travel to customer sites as needed to support project installations, Collaborate remotely with customers to plan and define project details, and Effectively plan, track, manage, and close multiple projects simultaneously.
Important skills include TCP/IP, Windows Based Systems, Microsoft Server 2019, Microsoft Server 2022, Microsoft SQL Server, and Telecommunications Wiring. Preferred (not required): Radio Communication Systems, Telephone Communication Systems, Public Safety Communications, and Technical Support.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
2 - 20 years
Minimum Education Required
High School Diploma or Equivalent
Compensation
$15.92 / Hourly
Hours Per Week
40
Number Of Positions
1
Shift
First Shift (Day)
Job Description
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewEXACOM, a Motorola Solutions Company, is a leading provider of multimedia recording solutions supporting public safety, homeland security, defense, utilities, and transportation organizations. Our reputation is built on engineering excellence, innovation, and exceptional customer service delivered by an outstanding team.Job Description
As a Field Services Project Manager, you will play a key role within EXACOM's Field and Support team, managing both large and small customer projects from initial order through final handoff to longterm support. This role requires strong project leadership, handson technical skills, and the ability to work directly with customers both remotely and onsite. You will ensure projects are completed efficiently, accurately, and to the highest standard of customer satisfaction.
This position reports to the Manager of Customer Support.
Key Responsibilities:
Travel to customer sites as needed to support project installations
Average of 50% travel required
Collaborate remotely with customers to plan and define project details
Effectively plan, track, manage, and close multiple projects simultaneously
Provide customer training on EXACOM applications
Perform telecommunications wiring, hardware setup, and systems deployment
Required Qualifications :
2+ years of relevant technical experience
Strong customer relationship and communication skills
Solid understanding of IP networking and Windows based systems
Technical knowledge of Microsoft Server 2019/2022 and SQL Server
Working understanding of general telephony and communication equipment
Clean background check and valid driver's license
Ability to lift up to 65 lbs required
Preferred Skills
Experience with public safety communications
Technical skills related to radio or telephone communication systems
Background in technical support or field engineering
Target Base Salary Range: $60,000 - $80,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-RS1
Basic Requirements
2+ years of technical support / installation experiencewith a solid understanding of IP networking and Windows based systems, Microsoft Server 2019/2022 and SQL Server
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel RequirementsOver 50%Relocation ProvidedNonePosition TypeExperiencedReferral Payment PlanYes
Our U.S.Benefitsinclude:
Incentive Bonus Plans
Medical, Dental, Visionbenefits
401K with Company Match
10 Paid Holidays
GenerousPaidTime Off Packages
Employee Stock Purchase Plan
PaidParental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.
Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.
Place of Work
On-site
Requisition ID
R63799
Job Type
Full Time
You've read the whole posting — now see how you match it.