Head of Software QA

Latch was founded in NYC a decade ago with a vision to create unparalleled experience for residents through hardware and software. Now after 100+ million unlocks, we're continuing that vision to transform how people interact act with spaces everywhere.

Our mission is to unified access to spaces, services, and experiences that redefine the way we live, work, and connect. We do this by combining software, products, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.

Recently, we've acquired Honest Day’s Work, propelling us toward a seamless residential ecosystem. Think empowered building owners, operators, and residents with secure access. Led by CEO Jamie Siminoff's visionary expertise, we're shaping the future of spaces.

Responsibilities:

• Building a strong QA team to drive end-to-end testing of our Software products
• Leading the QA team to develop and execute the large set of end-to-end test cases arising from the combination of products, SW releases, branches/versions, etc.
• Working closely with product management, Software/Hardware engineering, deployment, Ops, and other cross-functional teams.
• Ensuring the Quality and Reliability of our product ecosystem
• Ensuring the timely release of features
• Increasing the speed of delivery via automation
• Leading weekly Product KPI/Data review
• Assisting with Customer Support Escalations - IRP (Issue Response Process)
• Coordinating the different types of testing covered: • Functional
• Stress / Reliability
• Cycle
• Real World / Fuzzy
• Interop

Requirements:

• Bachelor's in Computer Science/Engineering or related field with 10+ years of experience or Master's degree and 7+ years experience in software quality assurance
• Ability to build a team and stay on top of the QA organization
• Experience with both manual and automated QA
• 3 years of experience leading Software QA (distributed teams is a plus)
• English and Spanish proficiency are a must. Being a remote team we favor asynchronous written communication; it's important you can communicate your ideas clearly as you will be interacting with other non-native English-speaking coworkers.
• Work from anywhere, with at least 4 hours overlap with Eastern Time (UTC-4)
• Ability to learn and adapt quickly; there will be many uncertainties and questions that will come up and part of your job will be to do the research, present options, and execute.

Interview Process: We want to find if you are a good match, but just as important, throughout the process we want you to find if we are a good match for you Steps:

• An introductory call with our Recruiter: learn more about the project and tell us about your past experience and what you are looking for in your next role.
• Meeting our CTO: learn more about the role and our current goals as a company.
• Technical Interview
• Meet our team
• Reference check
• Offer

Joining us means:

• Having teammates all over the world in the US, Argentina, Mexico, Italy, Uruguay, Portugal, and Spain.
• Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.
• Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.

We embrace diversity and strive to create an inclusive and equitable environment for all. Applicant Privacy Notice