Patient Service Representative (PSR) - FLOAT
North Country Family Health Center
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At a glance
Job overview
North Country Family Health Center is hiring a Patient Service Representative (PSR) - FLOAT. The Patient Service Representative (PSR) works with other PSRs and Clinic Supervisors to ensure smooth patient flow. This role involves customer service, scheduling appointments, checking patients in and out, answering phones, directing inquiries, and assisting the clinical team with charting tasks. Some Saturday coverage is required, shared with other PSR staff.
Key focus areas include Ensure smooth patient flow within the practice, Provide customer service to patients, and Make appointments for patients.
Successful candidates bring Degree/Certification In Office Studies/Business Administration. Important skills include Customer Service, Making Appointments, Checking Patients In And Out, Answering Phones, Directing Inquiries, and Charting Tasks.
Skills & qualifications
Skills
Qualifications
Full job description
Patient Service Representative (PSR) - FLOAT
Watertown
Job Type
Full-time
Description
The Patient Service Representative (PSR) works as part of a team with other PSRs and Clinic Supervisors to ensure smooth patient flow within the practice on a day-to-day basis. This includes customer service, making appointments, checking patients in and out, answering phones and directing inquiries, and assisting the clinical team with charting tasks.Full-time/40 hours per week
- Some Saturday coverage - to be shared with other PSR staff
Requirements
Has a degree or certification in office studies, business administration, or related field. Relevant experience in the field may be substituted for degree requirement at the discretion of supervisor. Has excellent interpersonal and verbal communication skills. Is skilled with computers and computer applications. Gives attention to detail and possesses problem resolution skills. Has a positive attitude and high energy, is a quick learner, is adaptable to change, and is resourceful and proactive when identifying and resolving problems.
Salary Description
Starting at $23.00/hr.
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