Payroll Operations Stabilization Lead
March Air Reserve Base, CAJobPosted 2mo ago
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Job overview
Insight Global is hiring a Payroll Operations Stabilization Lead. The Payroll Operations Stabilization Lead provides daily operational leadership for UCOP's payroll function, ensuring accuracy, timeliness, and compliance. This role manages complex payroll escalations, coordinates with HR and other partners to resolve systemic problems, and monitors pay cycles. The lead implements stabilization controls, drives root-cause analysis, and supports system stabilization by identifying configuration gaps and testing fixes. Additionally, they develop training materials to enhance team capability and maintain high-quality payroll operations.
Key focus areas include Provide daily operational leadership across UCOP’s payroll function, Manage escalations for complex payroll issues, and Coordinate closely with HR, Benefits, Timekeeping, the UCPath Center, and campus partners to resolve systemic problems.
Successful candidates bring 5+ Years Payroll Operations. Important skills include PeopleSoft HCM, Payroll Configuration, Pay Cycle Processing, Troubleshooting, Payroll Fundamentals, and Earn Codes.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
In this role, the Payroll Operations Stabilization Lead provides daily operational leadership across UCOP’s payroll function, ensuring end‑to‑end processing is accurate, timely, and compliant. The position manages escalations for complex payroll issues—including retroactive adjustments, off‑cycle payments, earn‑code discrepancies, and high‑visibility cases—while coordinating closely with HR, Benefits, Timekeeping, the UCPath Center, and campus partners to resolve systemic problems. The lead monitors pay cycles and validates transactions, implements stabilization controls such as audit checkpoints and reconciliation routines, and drives root‑cause analysis to reduce recurring errors. They also support system stabilization by identifying configuration gaps, testing fixes, and validating downstream impacts. Additionally, the role develops training and reference materials to strengthen team capability and ensure consistent, high‑quality payroll operations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
5–8+ years of payroll operations experience in a complex, high‑volume environment.
Hands‑on expertise with PeopleSoft HCM (or similar ERP) including payroll configuration, pay cycle processing, and troubleshooting.
Deep knowledge of payroll fundamentals such as earn codes, retro pay, adjustments, deductions, and taxation.
Strong escalation and problem‑solving skills with the ability to quickly assess issues and drive resolution.
Experience implementing compliance controls aligned with state/federal labor laws, UC policies, and audit requirements.
Leadership under pressure with the ability to guide teams through ambiguity, tight deadlines, and operational instability.
Excellent communication and stakeholder management across technical, operational, and executive audiences.
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