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DTH Full-time Technician - Hamilton, OH

Vivint

Hamilton, OHFull-timeNo compensation foundPosted 4mo agoSeen in employer's feed 1w ago

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At a glance

Compensation
No compensation found
Location
Hamilton, OH
Schedule
Full-time
Work Authorization
Not specified

Job overview

Vivint is hiring a DTH Full-time Technician - Hamilton, OH. The DTH Full-time Technician provides expert-level installation and services for smart home technology, ensuring high-caliber customer service. This role involves managing inventory, troubleshooting systems, and explaining operational instructions to customers. Technicians also identify opportunities for additional product sales and generate leads from service appointments.

Key focus areas include Earn piece rate pay and enjoy an unlimited commission plan, Become an expert on smart home technology by training on industry-leading products, and Manage inventory and assets with a business owner mentality.

Successful candidates bring Valid Driver’s License, Good Driving Record, and Reliable Transportation. Important skills include Smart Home Technology Installation, Smart Home Technology Service, Smart Home Technology Troubleshooting, Inventory Management, Customer Service, and Customer First Attitude. Preferred (not required): Sales Mindset, Retail Sales Experience, B2C Sales Experience, and Insurance Sales Experience.

Skills & qualifications

RequiredNice to have

Skills

Smart Home Technology InstallationSmart Home Technology ServiceSmart Home Technology TroubleshootingInventory ManagementCustomer ServiceCustomer First AttitudeIntegrityBuilding Rapport With Diverse CustomersSales MindsetRetail Sales ExperienceB2C Sales ExperienceInsurance Sales ExperienceService-Based Sales ExperienceTechnical AptitudeCable/Satellite Install ExperiencePest Control ExperienceConstruction ExperienceSolar Experience

Qualifications

Valid Driver’s LicenseGood Driving RecordReliable TransportationPass Post-Offer Background InvestigationMeet Licensing Requirements Per Applicable LawLive Within 20-Mile Radius of the CityLift and Carry Up to 45 LbsAbility to Climb Ladders Up to 14 FeetAbility to Work in Confined SpacesComfortable BendingComfortable KneelingComfortable Standing for Extended Periods

Full job description

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

Direct to Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

What you’ll do:

  • Earn piece rate pay and enjoy an unlimited commission plan.

  • Become an expert on smart home technology by training on industry-leading products.

  • Manage inventory and assets with a business owner mentality.

  • Install, service, and troubleshoot cutting-edge smart home technology in customer homes.

  • Create solutions to protect and simplify customers’ lives.

  • Conduct routine maintenance and inventory of company products and equipment.

  • Explain and provide detailed system capabilities and operational instructions to various customers.

  • Control your own income by providing opportunities for customers to purchase additional products and services.

  • Leverage service and installation appointments into leads and revenue.

What we’re looking for:

We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have:

  • A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.

  • Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.

  • Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

  • Requirements: A valid driver’s license, a good driving record, and reliable transportation; ability to successfully pass post-offer background investigation and licensing requirements per applicable law; must live within a 20-mile radius of the city.

Physical demands of the job:

  • Lift and carry up to 45 lbs.

  • Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.

  • Comfortable bending, kneeling, and standing for extended periods.

  • Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.

Ready to transform your career? Apply today to join the Vivint team!

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster\_screen\_reader\_optimized.pdf)

Official description on file with Talent.

Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring—under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

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