
Assistant Manager
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Chicken Salad Chick is hiring an Assistant Manager. The Assistant Manager recruits, trains, supervises, and appraises staff, ensuring accurate time card management and upholding dress code standards. This role oversees day-to-day retail operations, including customer sign-ups for the cake club, scheduling, inventory management, and resolving customer issues. The Assistant Manager also maintains product quality, ensures compliance with health and safety regulations, and focuses on company engagement and sales growth.
Key focus areas include Recruit, train, supervise and appraise staff, Insure accurate and timely time card management, and Uphold dress code standards for self and staff.
Successful candidates bring High School Diploma or GED, ServSafe Certification, and Retail Experience. Preferred (not required): Recruiting, Training, Supervising Staff, and Appraising Staff.
Skills & qualifications
Skills
Qualifications
Full job description
Description
Recruits, trains, supervises and appraises staff
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Insures accurate and timely time card management for both self and staff.
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Upholds dress code standards for both self and staff.
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Uses provided company tools and processes to document performance of staff.
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Models integrity to staff and treats others with respect.
Oversees day-to-day retail operations
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Signs customers up for the cake club and explains the benefits.
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Create store plan and schedules within labor budget.
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Completes all assigned duties within the deadline.
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Resolves customer issues quickly and delivers appropriate solutions to make customers happy.
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Manages retail inventory variance as well as timely inventory completion.
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Responsible for cash variance for both sales and petty cash.
Maintains exceptional quality of all products
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Utilizes FIFO guidelines and reducing waste.
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Maintains store cleanliness and appearance.
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Uses operational tools to insure completion of opening and closing duties.
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Ensures compliance with health and safety regulations.
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Follows appropriate slicing guidelines.
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Provides meaningful feedback for the DM with suggestions for improvement.
Focuses on Company Engagement
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Engages in monthly promotional goals.
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Asks questions if something is unclear and seeks out opportunities to learn.
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Completes all required employee training.
Sales Focus and Transaction Grown
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Increases transactions for both bakery and retail products.
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Coaches employees on sales techniques.
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Ensures employees adhere to sample schedules.
Requirement
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High school diploma or GED
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ServSafe Certification within 60 days of hire or promotion
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Retail experience
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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