Medical Assistant (ENT)
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At a glance
Job overview
Austin Regional Clinic (TX) is hiring a Medical Assistant (ENT). Austin Regional Clinic is seeking a Medical Assistant for its ENT department. This role involves accurately reporting and documenting patient status, care, and orders, refilling medications, and preparing patients for exams. The Medical Assistant will also perform diagnostic testing, monitor supplies, and assist providers with various procedures while adhering to company policies.
Key focus areas include Accurately report and document status, care rendered, response to care, provider orders, and contacts with patients/healthcare providers, Refill medication following ARC refill protocols, and Accurately room patients, take and document vital signs, and prepare patients for provider exams.
Successful candidates bring High School Diploma Or Equivalent, Medical Assistant Experience Or CNA/EMT/PCT Or MA Program Graduate, and Current BLS CPR Card. Important skills include Accurate Reporting And Documentation, Medication Refill Protocols, Patient Rooming, Taking And Documenting Vital Signs, Patient Preparation For Provider Exam, and Clinic Protocols Adherence. Preferred (not required): Medical Terminology, Organizational Skills, Phone Listening Skills, and Customer Service Skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
ABOUT AUSTIN REGIONAL CLINIC
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/ .
RESPONSIBILITIES:
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Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers.
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Refills medication following the ARC refill protocols.
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Accurately and completely rooms patients, takes and documents vital signs, prepares patients for provider exam
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Follows clinic protocols and directions given by nursing team leader or supervisor.
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Performs diagnostic testing including but not limited to EKGs, audiograms, tympanograms, spirometry, and visual screenings with reporting and documentation as appropriate.
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Monitors inventory of medical and/or office supplies and equipment, ensuring units and/or rooms are properly stocked and supplies are current and not expired. Orders supplies as needed.
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Responsible for reviewing both Provider refill in basket and assisting with daily medication refill request using the ARC refill protocol.
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Responsible for reviewing EPIC triage call in basket for any callbacks.
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Cleans patient rooms as needed, including proper handling of dirty laundry.
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Ensures laundry cart is stocked with fresh linens on a daily basis.
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May assist providers with sigmoidoscopy exams and cardiac stress testing by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam. Reports and documents appropriately.
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Maintains equipment (autoclaves, sterilizes, washes speculums, checks expiration dates, etc.)
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Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
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Regular and dependable attendance.
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Follows the core competencies set forth by the Company, which are available for review on CMSweb.
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Works holiday shift(s) as required by Company policy.
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Staff Medical Assistant:
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Provides patients with educational materials as directed.
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Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing.
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Responsible for reviewing result note in basket and calling /informing patients of normal lab results.
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Reviews provider instructions regarding abnormal results.
QUALIFICATIONS:
Required:
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High school diploma or equivalent.
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Required to meet one of the following:
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Medical Assistant experience, or
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CNA/EMT/PCT(or other comparable experience) providing direct patient care, beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, or
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Graduate of a medical assistant program.
Preferred:
- Six (6) months or more experience as a Medical Assistant.
Certificate/License
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Medical Assistant certification preferred.
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Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card or within 60 days of hire required.
Knowledge, Skills and Abilities
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Ability to administer medications & injections within scope of position within 90 days of hire.
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Knowledge of medical terminology.
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Excellent organizational skills.
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Excellent phone listening skills.
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Ability to multi-task in a fast-paced environment and manage competing priorities.
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Excellent customer service skills.
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Excellent verbal and written communication skills.
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Excellent interpersonal & problem solving skills.
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Ability to work in a team environment.
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Excellent computer and keyboarding skills, including familiarity with Windows.
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Ability to engage others, listen and adapt response to meet others’ needs.
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Ability to align own actions with those of other team members committed to common goals.
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Excellent computer and keyboarding skills, including familiarity with Windows.
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Ability to manage competing priorities.
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Ability to perform job duties in a professional manner at all times.
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Ability to understand, recall, and communicate, factual information.
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Ability to understand, recall, and apply oral and/or written instructions or other information.
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Ability to organize thoughts and ideas into understandable terminology.
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Ability to apply common sense in performing job.
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Work Schedule: Monday - Friday 8am-5pm
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