Analytical And Problem Solving Skills Written And Verbal Communication Skills Agil
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Requirements
Credentials this posting asks for.
Job overview
COOLSOFT is hiring an Analytical And Problem Solving Skills Written And Verbal Communication Skills Agil. The Salesforce Platform Administrator II provides advanced system administration and platform support for agencies and departments across the State of Tennessee. This role supports small to medium-sized enhancements, user setup and security, and ongoing administrative needs across eleven statewide Salesforce orgs utilizing Public Sector Solutions, Experience Cloud, Service Cloud and Sales Cloud.
Key focus areas include Provide daily Salesforce administrative support, including user provisioning, profile and permission management, and security configuration., Implement small to medium-sized enhancements such as page layout updates, flows, process automation changes, and minor data model adjustments., and Monitor and maintain data quality, including duplicate prevention, data hygiene, and validation activities..
Important skills include Salesforce Administration, User Management, Cloud Services, Analytical Problem Solving, Written Verbal Communication, and Agile.
Skills & qualifications
Skills
Qualifications
Full job description
Analytical And Problem Solving Skills Written And Verbal Communication Skills Agil
Requirement id 158885
Job title Consultant
Job location in Nashville, TN
Skills required Salesforce Admin, User Management, Cloud Services, Analytical And Problem Solving Skills Wr
Open Date 13-Aug-2026
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Consultant: Salesforce Admin, User Management, Cloud Services, Analytical And Problem Solving Skills Wr
Start date :08/31/2026
End Date :12/31/2026
Submission deadline :Due to SCS 08/14/2026 by 8:00 A.M. CST
Client Info :TN- Tennessee Department of Finance & Administration (F&A)- STS - BSD
Note:
Position Location: Hybrid
Description:
Salesforce Platform Administrator II
The Salesforce Platform Administrator II provides advanced system administration and platform support for agencies and departments across the State of Tennessee. This role supports small to medium-sized enhancements, user setup and security, and ongoing administrative needs across 11 statewide Salesforce orgs utilizing Public Sector Solutions, Experience Cloud, Service Cloud and Sales Cloud.
The Administrator II ensures all configuration and platform activities follow STS standards, governance processes, and security requirements. The position works closely with agency stakeholders, vendor partners, and internal Salesforce org owners to maintain stable, secure, and high-performing solutions that serve Tennesseans effectively.
Experience working in public sector environments and multi-org Salesforce
landscapes are preferred.
Roles and Responsibilities:
Provide daily Salesforce administrative support, including user provisioning, profile and permission management, and security configuration.
Implement small to medium-sized enhancements such as page layout updates,
flows, process automation changes, and minor data model adjustments.
Monitor and maintain data quality, including duplicate prevention, data hygiene, and validation activities.
Support functionality across orgs using Public Sector Solutions, Experience Cloud, Service Cloud and Sales Cloud.
Troubleshoot user issues, escalating complex concerns as appropriate.
Collaborate with agency partners to gather business requirements and translate them into actionable Salesforce configuration tasks.
Assist with release management, including sandbox preparation, testing
coordination, and deployment support.
Ensure compliance with STS security, governance, documentation, and audit requirements.
Work with vendor teams and internal Salesforce teams to maintain consistency and alignment across orgs.
Update and maintain reports and dashboards based on agency needs.
Stay informed on Salesforce releases and recommend platform improvements where appropriate.
Knowledge, Skills, and Abilities:
-
Strong understanding of Salesforce administration, including user management, security, object configuration, flows, and automation.
-
Familiarity with Public Sector Solutions, Experience Cloud, Service Cloud and Sales Cloud.
-
Ability to manage multiple tasks and competing priorities in a multi-org environment.
-
Strong analytical and problem-solving skills.
-
Excellent verbal and written communication skills.
-
Understanding of Agile methodologies and iterative delivery approaches.
-
Knowledge of data management principles and Salesforce reporting.
-
Ability to work both independently and collaboratively with agencies, vendors, and internal teams.
Experience and Education:
-
Graduation from an accredited college or university with a bachelors degree in Computer Science, Information Systems, Business, or a related field.
-
Three years of professional-level experience in Salesforce administration is required.
-
Experience in public sector environments or multi-org Salesforce environments is preferred.
-
Salesforce Certified Administrator and Salesforce Certified Advanced Administrator.
(Administrator II) certifications are required or must be obtained within the timeframe.
Call502-379-4456 Ext 100for more details. Please provide Requirement id: 158885 while calling.
EOE Protected Veterans/Disability
You've read the whole posting — now see how you match it.