Venue Technology Assistant - Alpine Valley Music Theatre
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At a glance
Job overview
ASM Global is hiring a Venue Technology Assistant - Alpine Valley Music Theatre. The Venue Technology Assistant provides level 1 and 2 support for point-of-sale systems, escalating issues as needed. This role involves initiating improvements, conducting venue walk-throughs to ensure system functionality, and replacing defective hardware. The assistant diagnoses software, firmware, and hardware errors, and maintains knowledge of organizational standards and practices.
Key focus areas include Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary, Initiates and implement improvements to areas of responsibility, and Conduct venue walk-through to ensure all systems are operational prior to and during all events.
Successful candidates bring Adaptability and Lift 50 Lbs+. Important skills include Analytical Skills, Problem-Solving, Organize Multiple Tasks, Manage Multiple Tasks, Complete Multiple Tasks, and Communication.
Skills & qualifications
Skills
Qualifications
Full job description
Company OverviewLegends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.Responsibilities• Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary• Initiates and implement improvements to areas of responsibility• Conduct venue walk-through to ensure all systems are operational prior to and during all events• Replacement of defective hardware before, during and after events• Diagnoses of software, firmware & hardware errors and breakage• Maintain a thorough knowledge of the organization and adheres to all standards and practicesQualifications
- Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.• Must be able to adapt to environment changes immediately• Highly effective oral presentation and written communication skills• Working knowledge of Microsoft applications to include operating system, office systems• Ability to be on feet and walk long distances• Ability to lift at least 50 lbs.Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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