Customer Service Representative
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At a glance
Job overview
Adecco US, Inc. is hiring a Customer Service Representative. The Customer Service Representative will handle inbound and outbound calls, assisting customers with questions and issues. This entry-level role offers immediate hiring and consistent income, focusing on communication, problem-solving, and customer engagement. The representative will also manage emails, troubleshoot problems, and document interactions while maintaining professionalism.
Key focus areas include Process inbound and outbound calls and assist customers with questions and issues, Discuss payment options and negotiate arrangements, and Handle emails with a helpful, can-do attitude.
Successful candidates bring Diploma Or GED and Familiarity With Standard Office Systems And Procedures. Important skills include Communication, Persuasion, Problem-Solving, Typing, Organizational Skills, and Juggling Multiple Systems. Preferred (not required): Professionalism, Positivity, Troubleshooting, and Documenting Interactions.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Onsite Customer Service Representative
Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income!
Shift:
M-F Days with a flexible schedule
Position Type: Direct Hire (Benefits start Day 1)
Pay: $21.43 ($22.68/hr. after training)
Location: Geneseo, NY
Responsibilities
Process inbound and outbound calls and assist customers with questions, and issues
Discuss payment options and negotiate arrangements
Handle emails with a helpful, can-do attitude
Troubleshoot problems and find fast, friendly solutions
Document all customer interactions clearly and accurately in the system
Follow call scripts and document interactions
Represent the company with professionalism and positivity—every time
Experience
Diploma or GED required
Excellent communicator who thrives on persuasion and problem-solving.
Comfortable juggling multiple systems while keeping customers engaged.
Hungry to learn, hit targets, and grow your career.
Strong communication, typing, and organizational skills
Familiarity with standard office systems and procedures
Ability to report to work, in-office, in Geneseo, NY
Benefits:
11 Paid Holidays
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Referral program
Vision insurance
Click APPLY NOW to receive a phone call!
Pay Details: $17.00 to $22.00 per hour
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
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The California Fair Chance Act
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Los Angeles City Fair Chance Ordinance
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Los Angeles County Fair Chance Ordinance for Employers
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San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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