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Customer Service Representative

Taylor

Amsterdam, NYJob$16/hrTracked 1w agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$16/hr
Location
Amsterdam, NY
Work Authorization
US work authorization required

Job overview

Taylor is hiring a Customer Service Representative. Taylor Corporation seeks a Customer Service Representative in Amsterdam, NY to ensure customers are cared for and represent the company professionally, offering daily pay options and a comprehensive benefits package while emphasizing growth and opportunity within a dynamic, family‑owned organization.

Key focus areas include Answer telephone call inquiries and promote products, Assist customers with placement of orders, and Resolve customer issues via phone, email or chat.

Important skills include Reliability, Perform Multiple Tasks Efficiently, Positive Upbeat Attitude, Efficient, Self-Starter, and Problem Solving Mentality. Preferred (not required): Answer Telephone Call Inquiries, Promote Products, Assist Customers With Order Placement, and Resolve Customer Issues Via Phone.

Skills & qualifications

RequiredNice to have

Skills

ReliabilityPerform Multiple Tasks EfficientlyPositive Upbeat AttitudeEfficientSelf-StarterProblem Solving MentalityAnswer Telephone Call InquiriesPromote ProductsAssist Customers With Order PlacementResolve Customer Issues via PhoneResolve Customer Issues via EmailResolve Customer Issues via ChatRepresent Company Professionally

Qualifications

Authorized to Work in the United StatesHigh School Diploma1+ Years of Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

Come Work with Us!

Taylor is proud to now offer “DailyPay”. With “DailyPay”, you can get paid on your very first day. No more waiting for direct deposit or a paper check! https://www.dailypay.com/partners/taylorcorp/

Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.

Ready to build a career? It’s time to look at Taylor.

Your Opportunity: Taylor Corporation is looking for a Customer Service Representative to join their team in Amsterdam, NY! In this position, you will play an important role in ensuring our customers are taken care of an our company is well represented!

Work Authorization :

To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Your Responsibilities:

  • Answer telephone call inquiries and promote our products.

  • Assist customers with placement of orders.

  • Resolve customer issues via phone, email or chat.

  • Represent the company and its products in a courteous and professional manner.

You Must Have:

  • High School diploma and 1+ years of experience preferred

  • Reliability

  • Ability to perform multiple tasks efficiently

  • Positive upbeat attitude, efficient, self-starter and a problem solving mentality

The anticipated hourly wage for this position is $16. The actual wage offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.

About Taylor Corporation

One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.

With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran _or disability status. _

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

Taylor Corporation is a dynamic, diversified company with big plans for the future – and your career. Join more than a company – become part of a family.

Imagine a company whose core purpose is to create opportunity and security for its employees. That’s us, that’s Taylor.

If you’re ready for something bigger – more challenge, more variety, more pathways for professional growth – we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you.

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