Patient Service Representative
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At a glance
Job overview
Prime Healthcare is hiring a Patient Service Representative. Prime Healthcare is seeking a Patient Service Representative, also known as a Patient Access Representative or Patient Registration Clerk, for their PMG – Westglen GI location in Shawnee, KS. This role involves interviewing patients to gather identifying and demographic information for upcoming visits.
Key focus areas include Interview patients or their representatives to obtain identifying and basic demographics for upcoming visits, Schedule patients in their clinic and assist with scheduling in others, and Verify insurance coverage, collect co-pays and prior balances, reconcile and prepare deposits, and troubleshoot billing issues.
Successful candidates bring Operate Computer, Communicate Effectively, and Maintain Medical Terminology Proficiency. Important skills include Operate A Computer, Communicate With Population Served, Communicate With Staff, Communicate With Providers, Medical Terminology, and Positive Attitude.
Skills & qualifications
Skills
Qualifications
Full job description
Overview Department: Gi PracticeEmployment Type: Full Time
Shift Available: Days
Hours: 8-hour shifts, 8:00am – 4:30pm
Location: PMG – Westglen GI, Shawnee, KS
We are seeking a Patient Service Representative, internally referred to as Patient Access Representative or Patient Registration Clerk, at our PMG – Westglen GI. As a Patient Service Rep, you interview the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits.
Responsibilities
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Interviews the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits
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Schedules patients in their clinic and assists with scheduling them in others
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Verifies insurance coverage, collects co-pays and prior balances from patients, reconciles and prepares deposits, and troubleshoots billing issues
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Greets and checks in patients andles all incoming phone calls and routes to appropriate staff or initiates messages
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Coordinates clinic business processes such as supply ordering, sales calls, record release, fax and mail processing
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Must be able to: (1) operate a computer to accurately input and retrieve data; (2) communicate with the population served, staff, and providers utilizing age specific techniques; (3) maintain proficiency in medical terminology; (4) project a positive and helpful attitude.
Qualifications
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Previous experience in a medical setting, preferred
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Knowledge of medical terminology preferred
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High School Diploma or Equivalent preferred
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Customer Service experience preferred
Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/
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Employment Status Full Time Shift Days Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
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