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Head Cashier

Natural Grocers

Sedona, AZFull-time$20.64/hrTracked 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$20.64/hr
Location
Sedona, AZ
Schedule
Full-time
Work Authorization
Not specified

Job overview

Natural Grocers is hiring a Head Cashier. The Head Cashier leads front‑end operations by delivering world‑class customer service, training and directing cashiers, handling transactions, returns and overrides, and supporting overall store functions while maintaining standards and store initiatives.

Key focus areas include Provide world class customer service and a positive experience, Exemplify integrity, responsibility, and excellence while adhering to policies, and Train all cashiers and ensure they are proficient.

Successful candidates bring Retail Experience, Food Safety Certification, and Must Be Able To Lift 10 Lbs Constantly. Important skills include World Class Customer Service, Integrity, Responsibility, Excellence, Training, and Communicating. Preferred (not required): Managing Changing Priorities, Staying Focused, Time Management, and Following Directions.

Skills & qualifications

RequiredNice to have

Skills

World Class Customer ServiceIntegrityResponsibilityExcellenceTrainingCommunicatingNotifying CustomersEducating CustomersPromoting Store Seminars and EventsCompleting Daily Sales ReportCashier Closeout ResponsibilitiesIssuing Cash DrawersVerifying Cash DrawersHandling ReturnsHandling OverridesAddressing Customer ComplaintsMaintaining Front End SetsOverseeing Front End Task List CompletionMaintaining Register BindersDirecting CashiersGeneral CashieringRunning Cash RegisterBagging/Boxing GroceriesProviding Carry Out ServiceMonitoring Cart ChecksAssigning Cart ChecksPerforming Cart ChecksAnswering TelephoneAssisting in Managing Special OrdersMonitoring Nut ButtersAssigning Nut ButtersGrinding Nut ButtersLearning Product LocationDirecting CustomersTaggingFacingRotatingHousekeepingMarkdownsStockingBackstockCashier TrainedCount CurrencyManaging Changing PrioritiesStaying FocusedSense of UrgencyExcellent Customer Service SkillsHighly OrganizedGreat Attention to DetailAbility to Take DirectionTraining CashiersCommunicating About NPower ProgramNotifying Customers About Foodbank DonationsEducating Customers on Nutrient to Know AboutEnsuring Front End Sets Are Full and Well-MaintainedOverseeing Completion of Front End Task ListDirecting Cashiers to TasksRunning a Cash RegisterBagging GroceriesBoxing GroceriesAnswering the TelephoneMicrosoft WordExcelMS OutlookCash Register OperationCash HandlingCustomer ServiceSupervisingData EntryPhone AnsweringStocking and MerchandisingCashier TrainingAttention to DetailOrganizationTime ManagementFollowing Directions

Qualifications

High School Diploma or GED or EquivalentRetail Experience in Grocery or Retail Environment1+ Years Cashiering Experience1+ Years Supervisory ExperienceFood Safety CertificationAbility to Lift Up to 10 LbsAbility to Lift 11-20 LbsAbility to Lift 21-50 LbsAbility to Lift 51-100 Lbs With Team LiftAbility to Push or Pull Up to 15 Lbs FrequentlyAbility to Push or Pull 16-100 Lbs OccasionallyAbility to Use Computer for Data Entry

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental Leave
401(k) Match

Full job description

Salary Range

USD $20.64/Hr. -

Overview

The Job in a Nutshell:

The Head Cashier is responsible for successful operation of the front end by cashiering, training, directing and monitoring cashiers, providing World Class Customer Service, and supporting overall store operations.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended. 08/24/2026

Responsibilities

Main Ingredients:

  • Providing World Class Customer Service and a positive customer experience as the number one priority.

  • Exemplifying integrity, responsibility, and excellence and adhering to all policies.

  • Training of all cashiers and ensuring cashiers are:

  • Communicating about the {N}Power program with customers

  • Notifying customers that we donate $.05 to the local foodbank for every transaction where a customer uses a reusable bag

  • Educating customers on the Nutrient to Know About

  • Promoting store seminars and events

  • Completing the Daily Sales Report (DSR) and cashier closeout responsibilities.

  • Issuing and verifying cash drawers.

  • Handling returns and overrides at the front end.

  • Addressing customer complaints appropriately.

  • Ensuring that front end sets are full and well-maintained.

  • Overseeing completion of the front end task list daily.

  • Maintaining all registers binders.

  • Directing cashiers to tasks during slow times at the register.

  • General cashiering and check out duties including running a cash register, bagging/boxing groceries, and providing carry out service.

  • Monitoring, assigning and performing cart checks.

  • Answering the telephone.

  • Assisting in managing special orders.

  • Monitoring, assigning and grinding nut butters.

  • Learning the location of products in all the departments in order to direct the customers.

  • Participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.

  • Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.

  • This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Qualifications

Recipe for Success:

  • High School diploma, GED or equivalent preferred.

  • Experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus.

  • 1 year of cashiering experience preferred.

  • 1 year of supervising others preferred.

  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.

  • Ability to manage changing priorities and to stay focused with the task at hand.

  • Sense of urgency in the completion of tasks.

  • Excellent customer service skills.

  • Highly organized with great attention to detail.

  • Ability to take direction and follow through.

  • Must be cashier trained and able to count currency.

  • Proficient in MS Word, Excel and Outlook.

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

All Crew Members

  • Birthday Bonus Pay

  • Vitamin Bucks (up to $2,080 earned as store credit annually)

  • Holiday Pay for 5 Holidays – Stores Closed

  • Paid Time Off (sick days and vacation) that Increases with Tenure

  • Paid Nutrition Education

  • good4u Crew Member Discount

  • {N}power Program (customer appreciation and rewards program)

  • Regular, Scheduled Pay Increases

  • Advancement Opportunities and Career Development

  • Health and Wellness Program

  • Employee Assistance Program (EAP)

  • Employee Referral Program

Full-Time Crew Members (30+ hours/week)

  • Medical, Dental and Vision Insurance

  • Paid Parental Leave

  • Paid Medical Leave (through company paid short-term disability insurance)

  • Company Paid Short-Term Disability Insurance

  • Company Paid Life Insurance

  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance

  • Retirement Savings Plan (401k) with discretionary Company Match

  • Healthcare and Dependent Care Flexible Spending Account (FSA)

  • Health Savings Account (HSA) with Company Match

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Physical Capabilities and Environmental Demands:

N = Never

O = Occasional; 1-33% of time

F = Frequent; 34-66% of time

C = Constant; 67-100% of time

Physical Requirements:

  • Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.

  • Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.

  • Must be able to occasionally use the computer for data entry and use of mouse.

  • Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.

  • Must be able to frequently to reach above chest.

  • Must be able to occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements:

  • Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.

  • Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

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LocationUS-AZ-Sedona

Job ID2026-32989

Address1915 W State Route 89A

Work EnvironmentIn-person

CategoryStores

Salary RangeUSD $20.64/Hr. -

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